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Process Designer

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Date: Sep 24, 2026

Location: Gurugram, UP, IN

Company: NTT DATA Services

Req ID: 390407 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Process Designer to join our team in Gurugram, Uttar Pradesh (IN-UP), India (IN).

Process Designer - CLM & S2P


Experience: 5-8 Years

Role Overview

We are seeking an experienced Process Designer with expertise in Contract Lifecycle Management (CLM) and Source-to-Pay (S2P) processes to drive process transformation, optimization, and business process design initiatives. The ideal candidate will possess strong BPM capabilities, experience in process mapping and redesign, and the ability to collaborate with business and technology stakeholders to implement scalable, efficient, and compliant operating models.

Key Responsibilities

Process Design & Transformation

  • Analyze, design, and optimize end-to-end CLM and S2P business processes.
  • Lead process discovery, assessment, gap analysis, and future-state process design initiatives.
  • Develop process maps, workflows, SOPs, and operating models using BPM methodologies.
  • Identify process inefficiencies and recommend automation and continuous improvement opportunities.
  • Ensure process designs align with business objectives, compliance requirements, and industry best practices.

Stakeholder Management & Collaboration

  • Partner with procurement, legal, finance, operations, and technology teams to gather requirements and drive alignment.
  • Facilitate workshops, process reviews, and design sessions with key stakeholders.
  • Translate business requirements into functional process designs and implementation roadmaps.
  • Support change management and user adoption activities during transformation programs.

Governance & Continuous Improvement

  • Define process standards, controls, KPIs, and governance frameworks.
  • Monitor process performance and identify opportunities for optimization.
  • Drive process compliance, risk mitigation, and operational excellence initiatives.
  • Support the development of process documentation and knowledge management assets.

Required Skills & Experience

Domain Expertise

  • Strong experience in Contract Lifecycle Management (CLM) and Source-to-Pay (S2P) processes.
  • Deep understanding of procurement, contracting, supplier management, purchasing, and invoice-to-pay processes.
  • Experience supporting process transformation and digitalization initiatives.

Business Process Management

  • Expertise in BPM methodologies, process mapping, process modeling, and process reengineering.
  • Hands-on experience with process documentation tools and frameworks.
  • Strong analytical and problem-solving skills with a focus on operational efficiency.

Stakeholder & Consulting Skills

  • Excellent communication, facilitation, and stakeholder management capabilities.
  • Ability to work across business and technology teams to drive process alignment and adoption.
  • Experience in requirements gathering, workshop facilitation, and business process consulting.

Good to Have

  • Experience with Sirion, SAP Ariba, or Icertis platforms.
  • Exposure to CLM platform implementation, configuration, or process enablement initiatives.
  • Knowledge of procurement transformation and digital contracting solutions.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.


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