SmartCOMM Technical Lead

Technical Lead - SmartCOMM - ( Required overlap with EST timings till Noon)

8+ years of experience with SmartCOMM
Integration knowledge, specifically with Guidewire
Strong CCM development experience
Proficient in SmartCOMM modules: Projects, Design Templates, Layouts, Stylesets, Data Model, Script Library, Migrate Studio, CMS
Knowledge of Smart Communications Appliance Configuration and Deployment Models
Experience generating interactive communications leveraging draft editor
Exposure to Smart Communication APIs
Ability to prepare XML/JSON data schemas and mapping to business data objects
Expertise in creating static layouts for print and responsive layouts for web
Experience in creating batch configurations and output configurations for post-processing
Experience with Java/J2EE, APIs, and web services
Good exposure of Smart Communications Tenancies and Appliances
Experience with Administration activities such as - Template Selector, Output processing, managing ownership of resources, Managing users and groups, Version management, Workflow, and release of projects
Experience in designing and developing multi-channel (Print, web/html, email, archive, SMS, Fax etc.) communications.
Experience in dynamic data import.
Prepare and produce releases of software components.
Knowledge of AMS/ITIL framework

Responsibilities

Respond to L1,L2 and L3 incidents. 
Triage issues and content, data and integration layer and arrive a temporary fix and analyze the root cause.
Analyze requirements and develop forms
Conduct unit testing and support end-to-end testing and business validation
Participate in meetings with stakeholders and clients
Coordinate daily with team members and onsite lead/architect
Collaborate with team and client business stakeholders
Develop and document form designs and specifications, including usage rules, data mapping, variable logic, templates, styles, and layouts