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Salesforce - Technical Cloud Consultant

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Date: Oct 3, 2021

Location: - Position can be Remote Canad, NS, CA

Company: NTT DATA Services

Req ID: 142792 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

We are currently seeking a Salesforce - Technical Cloud Consultant to join our team in - Position can be Remote Canada..

 

Position Overview

Our Cloud Consultant are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Cloud Consultant provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. 

 

Job Function/Day to Day

  • Maintain overall responsibility for technical resolutions as per the customer standards/requirements to ensure the success of the project 
  • Understand that the essential importance of business and technical processes is interrelated for project success 
  • Daily activities include but are not limited to: 
  • Understand customer requirements from BA and seek clarifications 
  • Ownership for resolution of Incidents, minor and standard changes for the respective technology tower  
  • Update PM on issues/roadblocks in adhering to the timelines for tasks allocated 
  • All development should comply Salesforce.com recommended standards and avoid creating duplicate Fields, Objects, Validation or any Configurations etc.  
  • Attend meeting set up by PM and update the status of tasks allocated 

 

Qualifications 

  • Minimum 6+ years of related SFDC experience as a cloud consultant 
  • Salesforce Administrator Certification 
  • Sales or Service Cloud Certification Mandatory  
  • Minimum 3+ years of Salesforce.com configuration, workflow and approval process, organizational security controls, sharing rules, queues and public groups, role hierarchy and user profiles, Data Migration process from legacy systems and Reports and dashboards 
  • Minimum 3+ years experience working with the overlap of business and technical processes to drive design solutions and form/drive related plans.  

 

Ideal Mindset

  • Encouragement. You are the leader and provides motivation, direction, and support to your team. 
  • Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.  
  • Strong work ethic. You are a team player and lead by example.  

 

#LI-NAM

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

 

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


Job Segment: Cloud, Consulting, Technology