Business Analyst

Req ID: 337985 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

Note: Onsite 3 days a week.

Skills

Current Salesforce Administrator Certification
8+ years of Business Analysis experience

ERG, Workday experience, Finance 
Led or performed a major role in Discovery Workshops
Produce AS-IS and TO-BE process flows in Visio, Lucid, etc. Identifying gaps and pain points 
Elucidate requirements into User Stories and Acceptance
Criteria and gain client sign-off
Prepare for and conduct Sprint End client demos
Work with technical leads; onshore and offshore
Use Analytical and problem-solving skills
Write Stories from Epics, run refinement sessions, drive daily stand ups,
the Relationship Builder among Product Owner, Client and other project stakeholders.
A minimum of 3 years:
utilizing Salesforce Best Practices
knowing when to utilize configuration vs. custom code vs. App Exchange product
working within Agile development methodology
working in JIRA, or similar Project Management tool
3+ years of Salesforce.com experience, including:
Configuration
Workflow/ Process Builder and Flow
Approval Processes
Org Wide Sharing Rules
Role hierarchy and User Profiles
Data migration using Data Loader or Data.io
Reports and Dashboards Creation
Preference Qualifications:
Salesforce App Builder, Service Cloud or Sales Cloud Consultant
Certification
Agile cert (SAFe, IIBA, PMI, etc.)
Superior written and verbal communication
Strong understanding of CRM functional knowledge
Prior experience with multiple system integrations and data field mapping
Experience in User Acceptance Testing and End-User Training

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.