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Healthcare Payer - Project Manager

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Date: Feb 25, 2021

Location: Halifax, NS, CA

Company: NTT DATA Services

Req ID: 109672 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.


We are currently seeking a Project Manager to join our team in Halifax, Nova Scotia. This role will support one of our largest Healthcare Payer / Insurance clients.  This role will will work remotely during the Covid-19 pandemic, but will be expected to report onsite at our local Halifax office once we resume working onsite.


As a Project Manager you are responsible for consistent application of all standard project management methodology processes, tools, and documentation throughout the project lifecycle as aligned to the PMI Project Management Body of Knowledge (PMBOK). Understands service offerings so that they can identify and articulate new business opportunities and provide sales support. Drives all aspects of project management activity, including collaborating and coordinating across the organization.


Job Responsibilities Include:

  • Ensure changes that affect scope, schedule and resources are identified, managed and controlled with an integrated and cohesive plan
  • Scope is defined, approved, managed, controlled; ensuring completed deliverables are accepted by the customer
  • Schedule is developed and managed to on-time delivery. Costs are estimated and managed to deliver project within customer approved budget, while preserving profit margins
  • Resources are assigned and managed effectively and efficiently
  • Risks and issues are proactively identified and managed
  • High quality is planned and delivered on the project, meeting all agreed upon requirements and ensuring high customer satisfaction through the management of the overall customer experience
  • Communications are planned and conducted during the project to ensure stakeholders are involved, expectations are accurately set, managed, and key stakeholders receive adequate communications throughout the project lifecycle and this includes customer and stakeholders
  • Work is guided by business plans for the discipline. Actively participates in setting area objectives to meet plans
  • Escalates matters of business risk. Influences others through their professional/technical expertise
  • Manages critical projects, customer engagements or business processes. Guides completion of major projects or customer engagements. Allocates work and mentors others
  • Contributes to the area through delivery of end results and contribution to planning for the area
  • Provides thought leadership, guidance and advice in own field. Works across the organization to effectively obtain and allocate resources to complete programs and projects on time
  • Adapts communication techniques for audiences at multiple internal and external levels
  • Presents facts and information to negotiate mutually acceptable solutions. Delegates clearly and comfortably
  • Cultivates, develops and manages strong, lasting customer relationships at senior leadership level
  • May manage vendor relationships. Manages multiple medium to large projects or at least one complex project or program that require high levels of functional integration and some organizational change management
  • Champions project management standards and overall value internally and externally
  • Provides coaching and mentoring and may deliver PM-specific training


Basic Qualifications:

  • Minimum of 8 years of progressive Project Management experience
  • Minimum of 3 years of Healthcare or Insurance experience
  • Bachelor's degree or equivalent experience


Preferred Skills:

  • PMP certification preferred
  • Familiarity in the application of project management principles
  • Strong and proven coordination and project management skills
  • Application & Infrastructure Project Management experience preferred
  • General understanding of operations or general background in healthcare and organizational relationships
  • Highly organized; detailed oriented. Excellent interpersonal skills; solid written and oral communications skills
  • Ability to prioritize work and operate under tight deadlines
  • Attentive to detail and ability to always follow-through to completion


About NTT DATA Services


NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.





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