Sharepoint Production Support Specialist - REMOTE

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Date: Apr 10, 2024

Location: Halifax, NS, CA

Company: NTT DATA Services

Req ID: 270711 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sharepoint Production Support Specialist - REMOTE to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

Day to Day Responsibilities:

  • Analyzing B2B SharePoint/Commerce server Production support issues and fixing it.
  • Responsible for the analysis and resolution of support tickets via JIRA
  • Provide technical support in resolving Major Production Incidents and communicating to senior management the status and progress.
  • Debug the code for bug fixes and ensures the solutions adhere to technology standards and best practices.
  • Perform root cause analysis on Major issues, track and close them all.
  • Provide support for Production deployments.
  • Work with the business owners for clear understanding of problem/issues
  • Work with Platform team on server related issues/patching activity


Basic Qualifications:

  • 3+ years production support for Microsoft SharePoint 2013– 3 to 5 years of experience
  • 3+ years production support for C#, ASP .NET, ADO .NET, Entity Framework
  • 3+ years production support for REST API, Web Services, WCF Services, Windows Services
  • 3+ years SQL Server support


Nice to Haves:  

  • BizTalk Server
  • Commerce Server
  • jQuery, JavaScript, Typescript
  • Visual Studio 2017
  • Azure DevOps
  • Microsoft Azure
  • Git
  • Auth0
  • SendGrid
  • Monitoring\Alerting tools
  • App Dynamics



About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment: Developer, Sharepoint, Cloud, XML, Java, Technology

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