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Windows Systems Engineer

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Date: Sep 10, 2022

Location: Heredia, H, CR

Company: NTT DATA Services

Req ID: 202328 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Systems Engineer to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).

 Windows Systems Engineer

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Systems Engineer to join our team in Heredia, Costa Rica.

Position's General Duties and Tasks:

  • Oversee the daily performance of EAS applications, CPU utilizations, Memory and I/O utilization.
  • Optimize resource utilization through efficient space and user management.
  • Provide solutions to the problems, inquires raised by business for Applications and Servers.
  • Engage vendors and follow up on the issues raised by users.
  • Perform application upgrades, migrations and other software required for running the EAS applications.
  • Validate the applications after every upgrade, migration, patching to verify the correctness of the applications.
  • Perform configuration changes and setup application pools schedules as per the requirements.
  • Install the application packages to the user desktops upon request.
  • Perform RCA's to the production incidents and handle repetitive issues via problem tasks.
  • Identify areas to reduce errors, implement automation and improve operational efficiencies.
  • Perform daily health check and resolve any issues that might occur before the business starts.
  • Perform research and investigate on the issues reported and bring them to the closure.
  • Prepare understanding documents and operational procedures for each EAS application and Train the team in providing the assistance on the applications to the users.
  • Need to be On-Call in the weekends in rotation

Qualifications

Must have Skills:

  • 3 to 5 Years’ experience required.
  • Application Support, ability to Install, Configure applications on Windows servers.
  • Ability to troubleshoot and resolve Application performance/functionality issues with vendor coordination.
  • Basic knowledge on Windows Server Administration, Active Directory, DNS, DHCP, Load Balancing
  • IIS Administration Knowledge (Application pool management, Service restart, pools scheduling, etc)
  • Good experience with installing/configuring/troubleshooting SSL certificates.
  • Windows server upgrading, patching, troubleshooting
  • Need to be strong in Communication skills
  • Able to interact with US Vendors
  • Possess excellent troubleshooting skills.

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

 

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusionFurthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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