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Date: Apr 10, 2018

Location: Homestead, FL, US

Company: NTT DATA Services

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 12731  


Roles and Responsibilities:


  • Troubleshoot software and hardware failures and compatibility problems. Monitor and action ticketing system to comply with agreed upon Service Level Agreement parameters.
  • Upgrading and replacing equipment.
  • Manage computers, users, and groups through Active Directory or similar enterprise
    management solutions.
  • Responsible for implementing fixes and patches through various means such as registry edits, patch installation, Active Directory Security Policy configuration and multiple application testing.
  • Install, troubleshoot, repair, operate, and maintain computers, workstations, laptops, thin clients, printers, scanners, and any other equipment within the scope of this task.

Required Education: 

  • HS degree required
  • Security + CE certification

Required Experience & Skills:


  • Typically requires 4 years relevant experience without a Degree or Undergraduate Degree and at least 1 year relevant experience
  •  1-3 years experience PC hardware software installations
  • 1-3 years working with Active Directory
  • 1-2 Years working with Windows Security and Group Policy
  • DoD 8570 IAT-II certification is required


  • ACTIVE DOD Secret clearance required

Desired Skills:


  • Experience working in a DOD environment
  • MCSA: Windows 7: Microsoft Certified Solutions Associate on Windows 7
  • MCSA: Windows 10: Microsoft Certified Solutions Associate on Windows 10
  • CompTIA A+
  • Intimate knowledge of PC hardware and software installations.
  • Excellent working knowledge of Microsoft Office
  • Experience with Active Directory
  • Experience with Windows Security and Group Policy
  • Ability to follow operating procedures


This is a full-time salaried position with a group company within NTT DATA.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.

Nearest Major Market: Miami

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