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VTC Scheduler/Technician

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Date: Feb 22, 2019

Location: Homestead, FL, US

Company: NTT DATA Services

Req ID: 38372 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a VTC Scheduler/Technician to join our team in Homestead, Florida (US-FL), United States (US).



Roles and Responsibilities:

The VTC Scheduler/Technician will install, configure, manage, maintain, operate, and defend VTC equipment, including day to day set up, scheduling, and monitoring.  The VTC Scheduler/Technician will perform initial installation, connection, configuration, and adjustment, as necessary and provide operational assistance (via A/V personnel on-site at the user’s location) for conducting video teleconferences.

The successful applicant will provide program support to include, but not be limited to the following:  Provides support for the AV Engineering Team supporting a DoD organization with visual information and video teleconferencing help desk services.  Receives customer request and generates service tickets as needed with follow through until resolved.  Schedules AV/VTC sessions, maintains a call schedule and coordinates reservations, cancelations, and scheduling of AV/VTC services with outside agencies for executive level users.  Maintains documentation and files on all help desk actions to determine metrics and other reportable actions.




Required Education:


  • -HS Diploma or equivalent
  • SEC + CE

 Required Experience & Skills:

  • Typically requires 5 years relevant experience with an Undergraduate Degree; 9 years of experience with an Associates' Degree; 
    13 years of experience with a High School Diploma.
  • 1 + years of experience with Windows
  • 1 + years of experience with MS Office

Desired Skills


  • Knowledgeable with USSOCOM mission, policies, and procedures.
  • Strong understanding of DOD information assurance and cybersecurity policies. 




This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Miami

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