TEMP BPO Analyst
Apply now »Date: Nov 4, 2025
Location: Houston, TX, US
Company: NTT DATA Services
| Responsibilities: |
| Complete PIX and Pay case work assigning payclasses to PIX for provider configuration. |
| Complete Protivity reviews to validate claim pricing accuracy for all claims that the Protivity system flags as an issue. |
| Research provider configuration issues to resolve claim pends for the pricing pend team. |
| Research configuration, claims pricing issues etc for all standard HP relations tickets. |
| PDI validations. |
| Attend weekly/monthly meetings with the health plan and the health plan relations teams to identify priority inventory and to resolve outstanding issues. |
| Create payclass guides for standard payclasses, as well as standard payclass updates and submit CRs to the config team to completion. |
| Submit BOT updates to have providers loaded to already created payclass rate tables. |
| Required Experience: |
| Amisys knowledge. |
| Contract review and previous experience with payment index. |
| Preferred Experience: |
| Pricing and claims experience |
| Software Skills: |
| Amisys |
| Excel |
| MS Office |
| Smartsheet |
| DST |
| Optum (Preferred experience) |
| Performance Expectations: |
| Meet SLA to coincide with Standard or Custom work as needed. (5 or less days = standard; 15 or less days = custom |
| Meet standard quality metrics |
| Shift Hours: |
|
Working Hours: 8:00am – 5:00pm CST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement. |
Nearest Major Market: Houston