Human Resources Reporting Specialist

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Date: Sep 29, 2023

Location: Remote, MEX, MX

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Human Resources Reporting Specialist to join our team in Remote, México (MX-MEX), Mexico (MX)

This role is for a Bi-lingual person (English and Spanish)

As a Fulfillment Solution Partner in NTT DATA you will have the opportunity to work with a global organization supporting various technologies.  Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success.  The ideal candidate will have experience in Workforce Planning OR the willingness to learn.  Those who are motivated and have a sense of ownership will be successful.

Here are some of the day to day duties.

  • Responsible for end to end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating resources for project.
  • Interact with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time to assess & advise on fulfillment feasibility & any associated risks.
  • Sources internal candidates for approved demand whenever possible
  • Interact with resources/employees for explaining projects and setting/managing on role, technology and domain.
  • Coordinate with various departments like recruitment, training, visa and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities
  • Monitors open demand report and reaches out to leaders who have demand in pending approval, hold or rework as the demand is not being worked on while in this status.
  • Update demand start and end dates if changes are made in the timeline for the requirement or manager needs data cleaned up due to changes after demand has been created.
  • Monitors past due demand and confirms if a result in loss of revenue.
  • Hosts and provides reporting for demand fulfillment and bench calls weekly with individual practice groups to ensure proactive communication and resolution of issues
  • Monitors bench forecasts to identify future available capacity and works to place resources before they hit the bench
  • Manages ramp down resources prior to coming available to see if they can be reassigned to any upcoming open demand
  • Work with resources coming available in assistance in finding a new position
  • Must be detailed oriented and have the ability to work independently
  • Must be skilled in excel and pivot tables.
  • Past experience in recruiting a plus 

Required skills

  • 3-5 years of Global Resource Management experience in IT / ITES industry working with MX and/or North America Clients
  • Good verbal and written communication skills
  • Competent in using MS-Excel, Powerpoint

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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