Senior Analyst - Configuration Manager (MECM & Intune

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Analyst - Configuration Manager (MECM & Intune to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Job Summary

We are seeking a skilled and detail-oriented Senior Analyst – Configuration Manager (MECM & Intune) to support enterprise endpoint management services. The ideal candidate will possess strong technical expertise in endpoint lifecycle management, software distribution, patch compliance, and co-management strategies.

Key Responsibilities

Endpoint Management & Operations

• Manage and administer MECM (SCCM) and Microsoft Intune platforms in enterprise environments
• Support co-management setup between MECM and Intune and transition workloads where applicable
• Ensure smooth operation of endpoint services across Windows, and where applicable, cross-platform devices

Software Deployment & OS Management

• Package, test, and deploy applications using MECM and Intune
• Manage OS deployments using MECM Task Sequences and Intune Autopilot
• Perform application lifecycle management (deployment, upgrades, retirements)

Patch & Compliance Management

• Configure and manage patching solutions (ADR in MECM, Update Rings in Intune)
• Monitor patch compliance and remediate vulnerabilities
• Implement compliance policies and configuration baselines across devices

Policy & Security Management

• Deploy configuration profiles and endpoint security policies via Intune
• Implement BitLocker, Defender, Conditional Access, and security baselines
• Ensure alignment with enterprise security and compliance policies

Monitoring & Reporting

• Track endpoint compliance, deployment success, and health metrics
• Generate reports via MECM (SSRS) and Intune dashboards
• Provide insights and recommendations for continuous improvement

Incident & Problem Management

• Troubleshoot complex issues related to deployments, policies, and endpoint configurations
• Participate in RCA and implement preventive measures
• Collaborate with L2/L3 teams and cross-functional stakeholders

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience in:
• Microsoft Endpoint Configuration Manager (MECM / SCCM)
• Microsoft Intune (Endpoint Manager)
• Knowledge of:
• Endpoint lifecycle (provisioning → management → decommissioning)
• OS imaging and deployment
• Azure AD / Entra ID integration
• Experience with:
• Patch management and compliance frameworks
• Co-management and hybrid endpoint setups

Experience

• 5–8 years of experience in endpoint management or workplace services
• Proven experience in enterprise-scale environments

Soft Skills

• Strong troubleshooting and analytical skills
• Excellent communication and stakeholder management
• Ability to work in global delivery / consulting environments

Preferred Qualifications

• Certifications:
• Microsoft Certified: Endpoint Administrator Associate
• Azure / Security certifications
• Experience with:
• PowerShell scripting (Good to have)
• ITIL-based service management

Key Competencies

• Problem-solving mindset
• Operational excellence and attention to detail
• Continuous improvement and automation focus
• Customer-centric approach

Typical Deliverables

• Reliable and compliant endpoint environment
• Timely patching and vulnerability remediation
• Efficient software deployment cycles
• Improved endpoint user experience and security posture

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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