Systems Integration Senior Specialist

Req ID: 314862 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Senior Specialist to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN)

Key Responsibilities:

• Lead and manage incident and request handling
• Attain and maintain SLAs and KPIs, providing detailed reporting and the timely escalation when necessary to management
• Configure and build new reports to support business or Cyber requests
• Manage change request creation, representation, and implementation for the technologies supported
• Ensure system/application alerts are promptly acknowledged and actioned
• Escalate complex issues to STO management and leadership as necessary
• Lead and support patching, upgrades, and configuration changes with onshore team members
• Manage high-priority incidents and requests related to logging and reporting
• Participate in major incident management calls and Cyber response calls to provide priority support requests
• Ensure strict compliance with audit controls and evidence requirements
• Lead troubleshooting of complex log collection or reporting issues and support Lvl1 team members
• Mentor and share advanced knowledge with Lvl1 analysts
• Identify and help implement automation and optimization opportunities

Experience:

• Prior experience with and understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, etc.
• Prior experience with Splunk infrastructure or reporting, Cribble, and/or OpenSearch
• Prior experience managing Unix/Linux operating systems, especially RedHat.
• 3-5 years of experience in a security operations role.
• Proven advanced troubleshooting capabilities
• Exceptional communication skills and the ability to mentor junior team members

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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