Systems Integration Specialist Advisor

Your Role

As a member of the Security Technology Operations (STO) team at Zurich Insurance, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on server log collection, utilizing Splunk, Cribble, and OpenSearch. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.

Key Responsibilities:

• Excellent incident and request handling
• Help attain and then maintain SLAs and KPIs
• Run preconfigured reports to support business and cyber requests
• Ensure system/application alerts are acknowledged and actioned
• Escalate issues to STO management and leadership as needed
• Support patching, upgrades, and configuration changes
• Assist in managing high-priority incidents and requests related to log collection
• Ensure compliance with audit controls and evidence requirements

Experience:

• Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls
• Basic understanding of Unix/Linux operating system management
• Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
• 1-3 years of experience in a security operations role
• Confidence in troubleshooting
• Good communication skills

Your Role

As a member of the Security Technology Operations (STO) team at Zurich Insurance, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on server log collection, utilizing Splunk, Cribble, and OpenSearch. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.

Key Responsibilities:

• Excellent incident and request handling
• Help attain and then maintain SLAs and KPIs
• Run preconfigured reports to support business and cyber requests
• Ensure system/application alerts are acknowledged and actioned
• Escalate issues to STO management and leadership as needed
• Support patching, upgrades, and configuration changes
• Assist in managing high-priority incidents and requests related to log collection
• Ensure compliance with audit controls and evidence requirements

Experience:

• Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls
• Basic understanding of Unix/Linux operating system management
• Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
• 1-3 years of experience in a security operations role
• Confidence in troubleshooting
• Good communication skills