.NET Developer

Req ID: 392013 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a .NET Developer to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).

In this role, you will

Provide Level 2 and Level 3 support for business-critical enterprise applications.

Monitor application availability, performance, errors, and system health using Splunk, Grafana, and other monitoring tools.

Investigate production incidents by analyzing application logs, dashboards, alerts, database records, and system dependencies.

Perform troubleshooting and root-cause analysis for application, integration, performance, and data-related issues.

Write and optimize SQL queries to investigate data issues, validate application behavior, and support incident resolution.

Analyze .NET application code to identify defects and implement minor enhancements, bug fixes, and support-related changes.

Develop and maintain PowerShell scripts for operational automation, health checks, deployments, log collection, and repetitive support activities.

Support REST APIs, backend services, scheduled jobs, and integrations with upstream and downstream systems.

Respond to application alerts and service requests within agreed service-level expectations.

Collaborate with development, infrastructure, database, security, QA, and business teams to resolve incidents.

Support application deployments, release validation, configuration changes, and post-production verification.

Create and maintain support documentation, troubleshooting guides, operational procedures, and knowledge articles.

Identify recurring incidents and recommend improvements to application reliability, monitoring, performance, and supportability.

Participate in incident reviews, problem management, change management, and root-cause analysis discussions.

Required Qualifications

4-8 years of experience in application support, production support, or software engineering for enterprise applications.

Strong hands-on experience with Splunk for log searches, incident investigation, dashboard analysis, and alert troubleshooting.

Experience using Grafana or similar monitoring tools to analyze application health, availability, and performance.

Strong SQL skills, including writing queries, analyzing data, troubleshooting data issues, and supporting production investigations.

Working experience with .NET Framework and/or .NET Core applications, with the ability to read, debug, and troubleshoot C# code.

Experience troubleshooting REST APIs, backend services, scheduled processes, and system integrations.

Hands-on experience with PowerShell scripting for application support and operational automation.

Understanding application logs, monitoring, alerting, incident management, and root-cause analysis.

Experience with relational databases such as Oracle, SQL Server, or PostgreSQL.

Familiarity with source control and deployment tools such as Git, Jenkins, or similar CI/CD tools.

Experience working within ITIL-aligned incident, problem, and change-management processes.

Strong analytical, troubleshooting, problem-solving, and communication skills.

Desired Qualifications

Experience supporting applications hosted on Windows servers, cloud platforms, or containerized environments.

Familiarity with Tridion Sites or another enterprise content-management platform is an advantage.

Familiarity with Azure or AWS monitoring and operational services.

Basic understanding of Docker, Kubernetes, and microservices-based applications.

Experience creating operational dashboards, alerts, and application health checks.

Knowledge of application security, performance troubleshooting, and enterprise integration patterns.

Experience with Python or other scripting languages for support automation.

Experience supporting applications in financial services or another highly regulated environment.

Exposure to Generative AI or AI-assisted support automation is a plus.

Job Expectations

Ability to independently investigate and resolve application and production-support issues while collaborating effectively with distributed teams.

Willingness to work in shifts scheduled between 7:00 AM and 10:00 PM IST, based on business and application-support requirements.

Flexibility to provide occasional on-call support outside scheduled working hours for critical production incidents, based on business needs.

Ability to communicate incident status, business impact, technical findings, and resolution progress clearly.

Ability to quickly understand existing applications, business processes, system dependencies, and support procedures.

Commitment to following enterprise security, SDLC, incident-management, and change-management standards.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.