DLP & Endpoint Management Senior Analyst

Req ID: 315027 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DLP & Endpoint Management Senior Analyst to join our team in Hyderbad, Andhra Pradesh (IN-AP), India (IN).

Key Responsibilities:

• Lead and manage incident and request handling for DLP, Tanium and Qualys
• Attain and maintain SLAs and KPIs, providing detailed reporting and the timely escalation when necessary to management
• Escalate complex issues to STO management and leadership as necessary
• Conduct log analysis to identify potential data loss issues
• Assist in advanced troubleshooting of system performance-related incidents
• Engage with stakeholders including Business Unit, Data Privacy and Data Protection Engineering teams
• Assist in the creation, configuration updates, and testing of DLP policies and Tanium workflows
• Support change request creation, representation, and implementation for the technology stack
• Provide general workstation and server troubleshooting support and support Lvl1 team members
• Participate in major incident management calls to provide support on active incidents
• Mentor and share advanced knowledge with Lvl1 analysts
• Identify and help implement automation and optimization opportunities

Experience:

• Prior experience with and understanding of Data Loss Prevention terminology and processes
• 3-5 years of experience in a security operations role and fundamental knowledge of incident and service request handling
• Good understanding of Windows, MacOS, and *nix operating systems
• Proven advanced troubleshooting capabilities
• Familiarity with scripting languages such as PowerShell and batch files
• Exceptional communication skills and the ability to mentor junior team members

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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