Apptio Technical Support Lead

Req ID: 278389 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Apptio Technical Support Lead to join our team in King Of Prussia, Pennsylvania (US-PA), United States (US).

Role Responsibilities/Accountabilities:

- Works closely with Client finance leadership to provides new reporting capabilities and support strategic vision around monthly reporting needs Import, transform and rationalize data from internal systems of record understanding system integration points and impacts on production.

- Gather functional and business requirements from internal clients and translate into a functional hosted solution design, which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services.

- Configure, test, & document Apptio Dashboard, reports and underling data models to meet function design and specifications.

- Responsible for administering and day to day managing of system production support, reporting development cycles, including business requirements design, test management, integration strategy, deployment and training.

- Own end to end the monthly calendar for the Apptio system, responsible for monthly opening and closing of the forecast, supporting the monthly close process, annual / strategic plan and associated dashboard reporting.

- Conduct data quality and gap analysis, develop a maturity plan and collaborate with data source owners on data sets Responsible for delivering Apptio system integration, enhancements, and optimization capabilities for dashboard reporting.

- Perform data loads, monitoring integrity of data, analysis, and maintenance of reference data and mapping issues, solving of data errors.

- Support data connectivity through API's and those embedded within our tool and develop integrations and modeling across large data sets.

- Monitor & control dashboards that focuses on data reconciliations and controls, quickly escalating issues, troubleshooting and problem solving.

- Works with IT leaders to develop & deliver data capabilities needed for Apptio tools, streamlining overall system architecture including configuration and components and ensures usability/functionality of components.

- Is the technical contact for the company when communicating to the Apptio Operations and/or Engagement Management teams Support the Forecast and Annual Budget processes.

Basic Qualifications:

- 5 years professional experience in financial management processes (Budgeting, Forecasting, Cost Allocations, etc.)

- 3 years as an Apptio System Administrator and executing custom solution in TBM Studio.

- Formulaic logic in MS Excel (if statements, vlookup, pivot tables, macros, etc.)

- Large data sets in Excel History of analytical problem solving and quickly resolving data-related -

- Supporting Apptio ITP as well as CT including datalink jobs and file copy jobs

- Apptio calculation triage and creation

- Trace data flows throughout the entire system

Education:

- Bachelor's degree in Data Analytics, Management Information Systems, Finance or related degree

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.