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BPO Business Sys. Analysis Specialist

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Date: Sep 13, 2022

Location: Lincoln, NE, US

Company: NTT DATA Services

Req ID: 200477 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Business Sys. Analysis Specialist to join our team in Lincoln, Nebraska (US-NE), United States (US).



BPO Business System Analysis Specialist


Required Qualifications:

  • 5 + years  of Application Support and Operations Management experience
  • Project Management experience


Role Responsibilities:

• Strong knowledge of system development methodology, project management and system architecture
• Strong analytical / problem solving skills
• Ability to identify and evaluate IT and business challenges from a broad perspective
• Exceptional influencing and communication skills
• Exceptional ability to translate between non-technical business users and technical IT resources
• Excellent client service attitude and leadership capabilities
• Exceptional organizational and time management skills

• Individuals understand their own area and are able to perform all facets of their role
• They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of work
• They manage projects with oversight from their supervisor
• Defines overall application functional / business requirements with end users
• Recommends solutions, modifications, configurations, and processes
• Implements, designs and / or upgrades applications
• Creates test plans for projects 
• Analyzes model test discrepancies to find trends and works with programmers to resolve
• Establishes cost and time estimates for development and implementation of projects
• Produces business process flow charts, communications, presentations and other materials for knowledge transfer to leadership
• Evaluates user requirements for one or more specialized business applications and translates those needs into defined user assessment plans or specifications used in determining end -user business or technical needs
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
• Acts a team leader for projects with moderate budgets or of a short to intermediate duration
• Mentors less experienced team members




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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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