Clinical Coordinator, MTM

Req ID: 395235 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Clinical Coordinator, MTM to join our team in Lincoln, Rhode Island (US-RI), United States (US).

In this role, you will be responsible for:

Professional communication with members and clinical pharmacists. You are responsible for engaging and HIPAA authenticating members to a CMR (comprehensive medication review). The annual medication review consists of updating member mailing addresses, documenting medication allergies and side effects, and a full medication list verification of all prescriptions, vitamins, supplements and over-the-counter medications. You are then responsible for conferencing a clinical pharmacist to complete the clinical assessment, and then resume engaging the next member.

You are responsible for the essential functions listed above and additional clerical support as assigned by the supervisor/manager. You will complete internal training designed to utilize behavioral modification and interviewing. This role will utilize these skill sets as key drivers to positively impact patient engagement and CMR completion.

Duties:
1. Make outbound calls to engage patients and prepare them for a conversation with the pharmacist.
2. Collect and accurately enter list of member’s current medications.
3. Prepare and send communications (e-mails/faxes) to health care professionals to facilitate resolution of medication related problems identified by the pharmacists
4. Receive inbound calls and provide proper support to patients, including engaging members to speak with pharmacists and/or triaging questions to appropriate staff
5. Facilitate and coordinate the daily mailing of documents directed to participating members.
6. Other responsibilities as directed by supervisor and/or manager

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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