Business Analyst

Req ID: 286086 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

The Business Analyst (BA) will be a valued member of the IT PMO. They will work as part of a larger team providing Program/Project Management Office (PMO) services – including project management, business process analysis and improvement, business system analysis, and organizational change management – for the DHS Enterprise.

Job Responsibilities Include:
The Business Analyst (BA) will be a valued member of the IT PMO. They will work as part of a larger team providing Program/Project Management Office (PMO) services – including project management, business process analysis and improvement, business system analysis, and organizational change management – for the DHS Enterprise. They will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team while developing the skills necessary to advance along the business and IT consulting career path. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team to support the analysis, planning, design, implementation, and evaluation of key projects to help the client achieve organizational goals. 

Other responsibilities of this position include: 
•    Builds relationships with clients to ensure service levels are being met.
•    Interact with state clients acting as a key liaison between business and other project stakeholders.
•    Collaborate with team members to understand organizational and operational challenges.
•    Collaborate with cross-functional teams to analyze, design, and implement solutions that are strategically and operationally impactful.
•    Facilitate discussions amongst multiple business and/or technical stakeholders to ensure a shared understanding.
•    Analyzes business and user needs, documenting requirements with minimal guidance.
•    Document business rules / functional requirements to support system enhancements.
•    Provide project support to Project Manager, Project Team and Management. 
•    Effectively communicate (verbal and written) with management, state clients and peers. 
•    Assist with the creation of presentations and other materials.
•    Facilitate meetings and provide follow-up documentation/support.
•    Attend project and status meetings.
•    Coordinate small project management jobs

Required Qualifications:
•    Minimum 6 years work experience in Business Analyst role/capacity
•    Minimum 6 years meeting facilitation and meeting minute documentation experience 
•    Minimum 2 years of project management experience 
•   Local to Little Rock, AR candidates preferred

  
Preferred Skills:
•    Project Management certificate or certification 
•    Ability to translate between non-technical business users and technical IT resources 
•    Minimum 5 years in client-facing delivery experience in the Medicaid Enterprise (MMIS, IES, etc.) 
•    Minimum 5 years working in different state agencies and different programs
•    Experience building and directing project teams

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.