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Business Analyst

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Date: Jan 2, 2021

Location: Little Rock, AR, US

Company: NTT DATA Services

Req ID: 106413 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

Position will require ~50% travel once COVID travel restrictions are lifted.


The successful candidate will work as part of a team providing Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of team manager or business area lead, she/he will actively participate in the delivery of tasks/activities and associated deliverables. Formulate and document objectives and outcomes based on client needs and industry requirements. Function as a liaison between business and technical stakeholders. Ensure state staff and system vendors share a common understanding of business requirements and desired outcomes. Serve as subject matter expert and consulting resource for the organization. Collaborate internally and with state/customer staff to test new functionality within the MMIS; communicate business rules and technical changes to external stakeholders. In collaboration with other NTT DATA SHC consultants, the selected candidate will work directly with state business staff and vendors to support the analysis, planning, design, implementation and evaluation of key system changes, projects and processes to help the client achieve organizational goals.


Responsibilities include:
• Develop and present formal presentations to business leaders, vendors and team members, making applicable recommendations
• Participate and/or lead in the creation of presentations and other materials for end user training
• Interface with state business users and vendors
• Attend project and status meetings
• Identify and report project issues and risks
• Research and provide recommendations to the client on business problems/decisions
• Collaborate with team members to provide subject matter expertise and assistance as applicable
• Ensure that project identified processes and methodologies are executed and followed as applicable
• Analyze business and user needs, developing requirements documentation
• Translate stated needs into change requirements
• Develop and execute test cases

Basic Qualifications:

• Minimum 5 years of experience supporting one or more state Medicaid Programs / MMIS, specifically in Managed Care and Encounters processing
• Minimum 5 years of experience with elicitation and verification of business requirements
• Minimum 5 years of experience supporting large, complex Medicaid system implementation projects and Medicaid business operations
• Minimum 1 year experience in system development methodology and project management principles
• Undergraduate degree or 4 years equivalent combination of education and work experience in Healthcare Payer business analyst position

Preferred Skills
• Experience working with and/or liaising with Managed Care Organizations (MCOs)
• Experience working with and/or liaising with Medicaid Enterprise Systems (MES) vendors
• Ability to translate between non-technical business users and technical IT resources

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Little Rock

Job Segment: Consulting, Business Analyst, Project Manager, Technology