Managed File Transfer (MFT) Consultant

Req ID: 309643

Competitive salary | UK: Remote - occasionally Sheffield

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA is currently looking for a Managed File Transfer (MFT) Consultant remote for our growing team in the UK.

Responsibilities and Duties:

• Administer MFT infrastructure, activities include handling installation, upgrades and maintaining File Transmissions and related applications. onboarding/demising partners, monitoring health of application servers, performance tuning and troubleshooting including L2/L3 support.
• Identify operational, audit, compliance risks / issues and contribute to mitigate the same.
  Participate in crisis calls for service recovery, MIRs and SIPs. Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence.
• Work on critical / complex incidents and ensure completion within agreed deadlines. Participate in POCs and other technical initiatives. Create / maintain knowledge base through documentation, KT sessions.
• Share technical knowledge and skills with team members to build / uplift capabilities.
  Brainstorm with team leaders and peers on emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered.
• Act as a buddy to the new joiners and colleagues to help them settle and take up work in the project and provide technical leadership to enhance their technical ability, guiding them for new processes and procedures, mentoring for competency preparations etc.
• Promote/drive process improvement, automation to improve efficiencies and reduce toil.
• Enterprise focus – building solutions with an emphasis on sustainability, supportability, stability and robustness including disaster recovery features.

To be successful in this role, you should meet the following requirements:

• Experience with installation, configuration and administration of IBM Sterling File Gateway (Sterling Integrator), IBM Sterling Connect:Direct (Unix / Windows). Exposure to Sterling Secure Proxy, Sterling External Authentication Server etc.
• Excellent general knowledge of file transfer protocols (e.g. sFTP, AS2, C:D, FTPS, HTTPS) and products.
• Knowledge of cryptography / key management (SSL/TLS, SSH, PGP/GPG etc.) and data security
• Ability to manage application support operations, resiliency and availability including monitoring of system health and performance.
• Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams and/or vendors.
• L2/L3 support capabilities, participate in crisis calls for service recovery, MIRs and SIPs. Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence.
• Manage and coordinate the resolution of production incidents along with RCA.
• Good analytical and troubleshooting skills including ability to recreate issues. Ability to manage self-workload, set and meet customer expectations. Strong organisational and time management skills. Able to identify and manage risks within line of business.
• Ability to work independently with minimal supervision and with sense of ownership and accountability.
• A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security). Should have understanding of RDBMS, Cloud Technology and Scripting.
• Strong sense of 'do the right thing' in relation to standards and governance.
• Knowledge of Service Management (Change, Incident and Problem) and Agile methodologies.
• Strong written, verbal, and interpersonal communication skill.
• Certifications (IBM or equivalent) would be an added advantage.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

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