Contract Manager

Req ID: 390316 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Contract Manager to join our team in Los Angeles, California (US-CA), United States (US).

Role Summary

NTT DATA is seeking a Commercial Contract Manager to lead commercial contract management for a complex, high-value technology services account. The manager will serve as the primary point of contact for commercial contract matters and provide contract interpretation, negotiation, administration, risk management, change control, and contractual performance oversight.

This is a senior individual contributor role that works directly with client contracting stakeholders and partners across Legal, Finance, Sales, Delivery, Solution, Procurement, and Vendor Management. The role also supports strategic vendor and subcontractor management when supplier obligations or performance affect client commitments.

The successful candidate will combine expert contract judgment, commercial acumen, disciplined execution, and strong relationship management to protect contractual interests while enabling delivery and durable client relationships.

Location: Fully remote, with the possibility of travel as needed. 

Key Responsibilities

Commercial Contract Management

• Provide advice, interpretation, and negotiation support regarding the commercial and legal implications of contract terms and conditions; escalate to Legal through applicable approval channels.
• Serve as the primary contact for commercial contract matters between the account and client, including changes, amendments, correspondence, obligations, risks, issues, and disputes.
• Draft, review, analyze, and negotiate amendments, statements of work, schedules, change orders, and related commercial documents with authorized internal functions.
• Administer complex contracts and maintain complete, current, and accessible documentation in approved corporate repositories.

Contract Risk, Obligations, and Change Control

• Identify, assess, document, and communicate contractual, commercial, operational, financial, and delivery risks; escalate material matters appropriately.
• Maintain visibility to contractual obligations, deliverables, dependencies, notices, commitments, assumptions, and acceptance requirements for both parties.
• Lead commercial change control from initial framing and impact assessment through approval, negotiation, execution, and implementation.
• Track and report contractual performance, potential disputes, non-compliance, and changes requiring resolution.

Client and Cross-Functional Partnership

• Build credible relationships with client contracting stakeholders and internal leaders to support problem avoidance, timely decisions, and practical issue resolution.
• Partner with Finance and Delivery on requirements affecting billing, milestones, acceptance, service levels, credits, liabilities, forecasts, and financial performance.
• Coordinate Legal, Sales, Solution, Delivery, Procurement, and other subject matter experts to develop contract positions and complete required approvals.
• Provide concise contract status, risk, obligation, change, and action reporting to account and functional leadership.

Vendor and Subcontractor Management

• Support management of strategic vendors and subcontractors whose obligations, deliverables, or performance affect client commitments.
• Partner with Procurement and Vendor Management on supplier statements of work, contracts, amendments, renewals, and changes.
• Promote alignment between client commitments and supplier scope, schedule, service levels, milestones, acceptance requirements, remedies, and reporting.
• Monitor material vendor performance, commercial issues, contractual dependencies, escalations, and corrective actions.

Required Qualifications

• Undergraduate degree in business, law, finance, supply chain, procurement, contract management, or a related field.
• 10-12 years of relevant experience in commercial contract management, contracts negotiation and administration, or a closely related discipline.

Preferred Qualifications

• Demonstrated success leading complex commercial contract matters for large technology, information technology outsourcing, managed services, telecommunications, infrastructure, or professional services engagements.
• Expert contract drafting, interpretation, negotiation, administration, and risk assessment skills across complex services agreements, statements of work, amendments, and change orders.
• Experience working directly with client contracting stakeholders and senior internal leaders.
• Experience coordinating Legal, Finance, Sales, Delivery, Solution, Procurement, and other subject matter experts through complex contract decisions and approvals.
• Excellent analytical, project management, written and verbal communication, persuasion, negotiation, and executive presentation skills.
• Ability to work independently, manage multiple priorities, maintain confidentiality, and escalate material matters appropriately.
• Ability to work effectively in a US Hybrid arrangement.
• Experience supporting a high-value, multi-year client account with complex delivery, commercial, and contractual dependencies.
• Experience managing commercial matters in a multi-vendor or subcontractor environment.
• Experience aligning client commitments with supplier statements of work, service levels, milestones, acceptance criteria, and remedies.
• Familiarity with vendor performance management, supplier negotiations, RFI or RFP activities, renewals, and commercial escalation resolution.
• Experience with contract lifecycle management tools, document repositories, obligation trackers, risk registers, and executive reporting.
• Relevant contract management, procurement, legal operations, or project management certification.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $90,146 - $166,938. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.