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Data Center Site Manager

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Date: Oct 17, 2021

Location: Mahwah, NJ, US

Company: NTT DATA Services

The Data Center Manager will be responsible for managing the operation and maintenance of the critical facility infrastructure and well as the 7x24x365 operations for the data center environment in accordance with the company's policies and procedures. The Data Center Manager will manage the local relationship with the customer and report to the Director of Global Hosting Services.


*This position will be on-site at a client location in Mahwah, NJ.



  • Empower a culture of safety, security, and compliance in all aspects of our operations
  • Lead a team of Mechanical, Electrical, and data center professionals supporting the customer's environment
  • Oversee the day-to-day operations, maintenance of mechanical, electrical, and raised floor operations in the data center
  • Supervise the on-site management of sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures.
  • Establish and enhance a strong working relationship and engagement with our client, staff, and act as the point of contact at this site
  • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
  • Oversee projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
  • Assure compliance to all audit and state regulations
  • Manage all work activities, within specified change control/management protocol.
  • Maintain a constant state of readiness in support of the mission goal of 100% uptime
  • Assures program implementation, risk identification, and mitigation
  • Manage the administer MOPs and SOPs for all work on critical facilities/data center facility equipment


Required Qualifications

    • 10+years of data center / critical facility operations and maintenance experience
    • 7+ years of experience leading a technical workforce
    • Previous experience as a Client Manager
    • Must be able to lift to 25 pounds at times


Highly Preferred Qualifications

  • Solid Understanding of Critical Electrical and Mechanical / HVAC equipment (UPS, Generators, Switchgears, PDU's, CRAC Units, Centrifugal Chillers, Absorbers etc.)
  • Relevant working experience in a data center or other critical environment facility, working with operation of building cooling, electrical, mechanical and life safety systems, electrical power monitoring, branch circuit monitoring, building automation and battery monitoring systems
  • Strong verbal and written communications skills
  • Experience managing the company’s type of facilities, equipment, and events preferred
  • Project Management experience preferred
  • Excellent verbal communication skills
  • Strong supervisory and leadership skills
  • Strong change agent
  • CDCMP or equivalent military facilities training / certification
  • Must be able to access and navigate all areas of the facilities
  • Must be able to access all parts of the company equipment



  • Bachelor’s degree in technology, business, or related field, or equal experience in lieu of education Equivalent military facilities training/certification equivalent

Nearest Major Market: New Jersey

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