Process & Comm Training Senior Associate

• Facilitates new hire training
• Reviews and standardizes content as well as tailors material for specific situation.
• Creates content for high-end (difficult/complex) topics.
• Conducts/facilitates training on high-end (difficult/complex) topics.
• Prepares training material and transition documents for new processes, accounts & clients programs for the respective service line.

This is a BPO Process & Communication Trainer for Insurance TPA.