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Quality Assurance Lead

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Date: Jan 24, 2023

Location: McLean, VA, US

Company: NTT DATA Services


Req ID: 206774 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Quality Assurance Lead to join our team in McLean, Virginia (US-VA), United States (US).



At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.


We are currently seeking a Quality Assurance Manager to join our team in Falls Church, VA.


In the role of Quality Assurance Manager, you will be responsible for performing reviews and making recommendations for on-going changes, improvements, and maintenance.


Duties and Tasks:

  • Collaborate with project staff and the client to measure and monitor the quality and delivery of service
  • Identify, analyze to correct quality deficiencies or inequalities within the project
  • Develop deep familiarity of the contract stipulations and requirements
  • Prepare, implement, and manage a Quality Control Plan that defines the approach, processes, schedule, and procedures for ensuring the quality and reliability of products and services consistent with training certification standards
  • Develop and maintain a quality management program that encompasses Performance/Quality Assurance, Data Collection, and Analytics
  • Additional responsibilities as assigned by management


Minimum Requirements:

  • Bachelor’s degree in a related field
  • Five years of experience in quality assurance or project management
  • ITIL v3/4 Foundations certification


Candidates for this position will be required to adhere to NTT DATA’s and its clients’ COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.


Preferred Qualifications:

  • PMP certification preferred
  • Developed & executed an ISO 9000-2015 and ISO 20000 compliant Quality Plan 
  • Conducted audits across a large multi-disciplined program.





About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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