Delivery Analyst - FieldTech

Req ID: 297357 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Analyst - FieldTech to join our team in Mexico City, México (MX-MEX), Mexico (MX).

NTT DATA SERVICES MEXICO OPERACIONES S DE RL DE CV is a leading information technology company that prides itself on providing an inclusive, innovative and forward-thinking environment for its employees. We are currently looking for a Field Engineer fluent in English to join our team in zone: Mexico 45, Azcapotzalco, Mexico City.

Job Requirements

• Minimum education required: Bachelor degree.
• 3 to 5 years experience in a similar position.
• Solid knowledge of Windows/MacOS/Linux operating systems.
• Excellent customer service skills.
• Ability to meet the physical requirements of an office.
• Availability to travel nationally and internationally.

Job Responsibilities

• Hardware troubleshooting.
• Software installation and support
• Network configuration and troubleshooting
• Mobile Device Management (MDM)
• Remote desktop support
• Provide technical support in the field to clients.
• Resolve technical problems in operating systems.
• Perform preventive and corrective hardware maintenance.
• Collaborate with the team to ensure customer satisfaction.

Salary and Benefits:

• Competitive base salary.
• Benefits superior to those of the law.
• Savings fund.
• Food vouchers.
• Major Medical Expense Insurance.
• Life insurance.

If you are a professional passionate about technology and customer service, do not hesitate to apply to join our NTT DATA team in Mexico City!

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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