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NETWORK Switch and Wireless SME

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Date: Aug 13, 2019

Location: Mexico City, MEX, MX

Company: NTT DATA Services

Req ID: 48014 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a NETWORK Switch and Wireless SME to join our team in Mexico City, México (MX-MEX), Mexico (MX).



  • NETWORK Switch and Wireless SME
    • Assertive in communication
    • Responsibility to secure and improvise Network environment
    • Responsible for NW services improvement and operational task improvement
    • Responsible to carry out customer interview to learn Network environment
    • Responsible to carry out the troubleshooting on Networks and Appliances
    • Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
    • Monitoring & Management of Network & appliances
    • Ensure earlier resolution to the issues to meet SLA
    • Ensure & Provide training to operations team (L1/L2)
    • Ensure hardening & patching of devices meet compliance standards
    • Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes
    • Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS.
    • Hands-on experience on Cisco Wireless LAN Controller and Access point is must.
    • Hands-on Experience on CISCO and ENTERASYS L3/L2 switches and WAN Routers.
    • Knowledge on Checkpoint, Cisco ASA Firewall, Juniper (SRX), Cisco ACE and Fortinet UTM are added advantages.
    • Hands on experience on managing device through CLI & GUI both
    • Understanding of Enterprise level of Network Operations
    • 10 years of related experience in routing & switching, datacenter networking and security
    • ITIL certification would be an advantage
    • Cisco Certified Network Professional (CCNP/CCSP)



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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