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SCCM Specialist Advisor

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Date: Sep 29, 2021

Location: Mexico City, MEX, MX

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking  SCCM Grade 11 to join our team in Mexico City, Mexico

SCCM Specialist Advisor - NTT DATA Services Mexico

 

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Configuration Specialist Advisor to join our team in Mexico

 

Brief Description of Role

The purpose of this role is to support and maintain MEM (Co-managed) with Intune and SCCM. Maintain SCCM hierarchy and perform maintenance and upgrade. Act as a L3 SPOC for MEM(SCCM) Infrastructure

 

Position's General Duties and Tasks:

  • Maintain and support SCCM co-managed environment along with supporting Intune and Autopilot
  • Responsible for upgrading the infrastructure and maintaining it with 99.99% uptime
  • Perform health checks of the environment and ensure periodic maintenance
  • Act as a technical lead for the team in SCCM\Intune and build the competency within the team by taking triages and deep dives
  • Participates in development of innovative solutions to improve environment and reduce overall support.
  • Interfaces with customer and account-based teams on projects.
  • Performs complex troubleshooting activities.
  • Provides 3rd-level technical support in resolving internal and customer technical issues.
  • Responsible for providing configuration management services to Account Focused/leveraged accounts.
  • Should be able to handle Sev 1 / 2 scenarios. Single point of escalation to all technical issues.

 

Qualifications

Must have Skills:

  • Advanced knowledge on SCCM\Intune (MEM) in terms of infrastructure concepts (8-10 Years)
  • Scripting skills using Powershell\VB (5 Years)

 

Nice to have, but not required:

  • Devops
  • Monitoring tools
  • Storage
  • Virtualization

 

Education - Nice to have, but not required:

  • MCTS SCCM
    MD101
  • AZ900

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


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