Quality and Performance Senior Manager

Req ID: 315738 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Quality and Performance Senior Manager to join our team in Mexico, Ciudad de México (MX-CMX), Mexico (MX).

Position Overview: We are seeking a highly skilled and experienced Software Testing Manager to lead our testing team in ensuring the delivery of high-quality software products. The ideal candidate will have a strong background in software testing methodologies, leadership skills, and a proven track record of successfully managing testing projects. As a Software Testing Manager, you will play a pivotal role in maintaining the integrity and reliability of our software applications through effective test planning, execution, and team collaboration.

Key Responsibilities:

1. Team Leadership:
   • Provide strong leadership to the software testing team, including hiring, training, mentoring, and performance evaluation.
   • Foster a culture of collaboration, continuous improvement, and innovation within the testing team.
   • Set clear goals and expectations for team members and ensure their alignment with the overall software development and quality assurance objectives.
2. Test Strategy and Planning:
   • Develop comprehensive test strategies, plans, and schedules for various software projects, considering project scope, requirements, and deadlines.
   • Collaborate with cross-functional teams to understand project requirements and ensure that testing efforts are aligned with the software development life cycle.
3. Test Execution:
   • Oversee the design, implementation, and execution of test cases, scripts, and scenarios that thoroughly validate software functionality, performance, security, and user experience.
   • Coordinate testing activities across different testing phases, such as unit, integration, regression, and user acceptance testing.
4. Quality Assurance:
   • Implement and maintain quality assurance processes and best practices to ensure consistent and reliable testing outcomes.
   • Identify areas for process improvement and drive initiatives to enhance the efficiency and effectiveness of the testing process.
5. Defect Management:
   • Establish a defect management process that includes defect identification, logging, tracking, prioritization, and resolution.
   • Collaborate with development teams to provide clear and actionable feedback on defects and ensure timely resolution.

Qualifications:

• Proven experience (6 years) in software testing, including 2 years in a leadership or managerial role.
• In-depth knowledge of software testing methodologies, tools, and best practices.
• Strong understanding of the software development life cycle and agile methodologies.
• Experience with test management and defect tracking tools like Jira, AzureDevOps, HP ALM.
• Excellent communication, leadership, and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Relevant testing certifications (e.g., ISTQB, CSTE) are a plus.

Nice to have

Experience with test automation and scripting languages (e.g., Selenium, Python, Java).

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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