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IT Coordinator / IT Support Engineer

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Date: Jan 5, 2019

Location: Milan, MI, IT

Company: NTT DATA Services

Req ID: 35113 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a IT Coordinator / IT Support Engineer to join our team in Milan, Milano (IT-MI), Italy (IT).




Onsite IT Coordinator/Support Engineer

Milan, Italy



NTT DATA Services currently seeks an IT Support Engineer to join their team working on a client site in Milan. You are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile, and printers).


Role & Responsibilities

  • Main IT support point of contact for all employees onsite.
  • Coordination of IT equipment refresh
  • IMAC Approvals
  • Performs maintenance and repair services to IT equipment.
  • Vulnerability tests for servers supported at site level
  • Coordinating with third party midrange service provider on the replacement of the ESX server cluster and backup drives
  • Instructs customers in the operation and maintenance of the system.


Key Skills


  • Strong technical knowledge and skills in IT maintenance, installations and troubleshooting
  • Effective communicator with good interpersonal and analytical skills
  • Excellent customer service skills to provide consistent positive customer experience.
  • A technical background in a Windows and VMware operating environments, preferably with knowledge of Windows 10, Active Directory, MS Server and ESX Server.
  • Knowledge and experience of working with IT Ticketing tools would be beneficial.



Our people are the most critical component of our long-term success and their health and well-being are our priority. You will enjoy a comprehensive, locally competitive benefits package








This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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