Technology Writer

Req ID: 304493 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technology Writer to join our team in Montgomery, Alabama (US-AL), United States (US).

The Technical Writer will be responsible for developing, planning, writing, and editing internal and external documentation and deliverables for Medicaid System replacement system projects.

As part of the Project Management Office, create and maintain project management documents and deliverables, as well as manuals, guides, and desk aides that provide users and client staff with the information necessary to properly document, update, and maintain technical functional and non-functional requirements and artifacts according to industry standards. 

Job Responsibilities include:
•    Working with project and product managers, business and technical analysts and other stakeholders to prepare, review, revise, and maintain the requirements management plan, procedures, and processes
•    Gathering and analyzing information from various sources to document new and changing requirements and to document processes and procedures 
•    Independently gathering information from technical and nontechnical Subject Matter Experts (SMEs) to develop, organize and write procedure manuals, technical specifications, and process documents 
•    Developing and maintaining templates for written documentation ensuring a consistent “look and feel” that meet and exceed company and industry standards and client expectations 
•    Determine the clearest and most logical way to present information for greatest reader comprehension, considering the target audience for various types of documentation 
•    Generate innovative ideas for content and workflow solutions 
•    Create diagrams, charts, and other visual aids to assist readers in understanding a product or process

Basic Qualifications:
•   Undergraduate degree or 4 years additional relevant experience
•   Minimum 5 Years of experience as Technical Writer or similar role using Microsoft Office. 
•   Minimum 1 year of experience creating “how to” guides, preferably a software product or configuration documentation
•   Minimum 1 year of experience using content creating tools (Microsoft Office, Google Suite, Content Management System), including screenshots, video, and screen capture/recording 

Preferred Skills
•    Background and experience with Medicaid programs or similar public programs and systems
•    Demonstrates advanced technical writing and/or editing skills and subject matter expertise 
•    Advanced understanding of processes, format, style and tools. 
•    Advanced knowledge of grammar, spelling, and punctuation 
•    Advanced knowledge and understanding of computer technology. 
•    Ability to execute frameworks and templates for content management systems
•    Experience with State government procurement processes and documents
•    Ability to work towards aggressive deadlines, in team and individual setting, in a timely manner
•    Ability to quickly grasp complex technical concepts and make them easily understandable through written content

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.