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Date: Jan 10, 2018

Location: Montreal, QC, CA

Company: NTT DATA Services

Req ID: 12661 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Enterprise Security Platform Operatons Engineer to join our team in Montreal, Quebec (CA-QC), Canada (CA).



The role is to be part of a team that provides a 24x7 first point of contact for infrastructure related requests and incidents within the firm. Its members monitor the firm’s security perimeter, core, and end point infrastructure. This is a great opportunity for a highly motivated junior person to enter the field of IT Security get in touch with bleeding-edge security technologies and join a global IT Infrastructure Security department. The position is fast paced, dynamic, and challenging.



Provide hotline escalation support through the IT Security Hotline - a customer facing phone line for infrastructure security issues and requests.Interpreting customer requests for all IT Security products that our team supports.

Our products are spread into 5 domains:·        

Perimeter Security (VPN, Firewalls, Proxy, anti-spam, Data leakage)        

Core Security (Kerberos, Radius, RSA, Encryption)        

End Point Security (Anti-virus, Device lockdown, End Point Encryption)        

Identity Management (LDAP, AD, Sun Identity Management, OpenIDM

Web Authentication (SSO, SiteMinder, PingFederate).

Day-to-day monitoring of IT Security's Infrastructure technologies.

Troubleshooting of possible network connectivity or infrastructure related problems

Outage Management: investigation, communication, triage and escalation.Production changes & turnovers across the firms infrastructure.Supplement existing, or update documentation as the environment is modified.

Creation/supplementation of Operational Run-books.

The position requires customer support experience and interacting with service members of the networking, e-business, UNIX, and PC groups in major metropolitan regions across the globe


Technical skills

·         Experience with any of the following firewalls : Cisco Pix, Juniper Netscreen, Fortigate, IPFilter or iptables.

·         Good understanding of UNIX operating systems.

·         Knowledge of networking (e.g. OSI layers + functions + devices).

·         In depth understanding of IP protocols including IP, TCP, UDP, FTP, DNS, ARP.

·         Understanding of cryptographic protocols.

·         Had exposure to and performed troubleshoot on common Internet services such as : Email, DNS, HTTP. Soft skills :

·        Active interest in IT Security & authentication protocols.

·         Ability to deliver detailed and timely communications to internal and external parties during an outage.

·         Knowledge of Information Security.

·         Knowledge of UNIX, Kerberos, SOCKS, VPN, BIND.


Desired Skills

Unix Systems administration experience.

Perl and/or UNIX shell programming/scripting experience.

Had exposure to end point protection (anti-virus, device lockdown).

(For Transporter) Distributed Database, Dynamic SQL.

CCNA or equivalent certifications.

CISSP or equivalent certification.


Three years of experience in firewall and/or network management, preferably in the Financial Services sector.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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