Windows Support Admin

Req ID: 108257 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Support Admin to join our team in Mountain View, California (US-CA), United States (US).

Day to Day Job Duties:

• Support users/resolve issues on phone, email and walk-ins, redirect calls to appropriate groups as needed. Provide desk side support as required at various locations on the center
• Installation of systems, software and hardware components, not limited to memory, hard drives, etc
• Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal
• Resolve hardware components issues not limited to: hard drive, memory, motherboard, cards, monitors and other items, identifying failures, providing solutions
• Configure accounts, and reconcile as necessary
• Participate in annual security audits, acknowledge understanding of organization specific policies. Configure systems per appropriate security plans

Required Qualifications:

• Bachelor’s Degree in Computer Science or related field or equivalent years of experience
• 4-6 years of experience in support of Windows Desktop systems in both Active Directory and stand-alone environments
• Retain CompTIA Security+ and Industry recognized OS certification, to obtain Army Certified System Administrator status as needed
• US citizen with the ability to obtain an Interim Secret Clearance

Desired Skills:

• Operating system and networking security knowledge
• Good troubleshooting and excellent customer support skills
• Good written and verbal communication skills
• Experience with Backups, PKI and Disk Encryption, Disk imaging, RAID
• Experience supporting a research, Engineering and/or Government environment

Physical Requirements:
Mobility to work in a typical office setting, use standard office equipment including a computer and keyboard; vision to read printed materials, correspondence and a computer screen; strength and mobility for racking equipment, standing, walking, sitting, stooping, kneeling, crouching, crawling, reaching, retrieving, climbing and working in confined and/or awkward spaces.  Light lifting at times < 50 lbs

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.