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Windows Support Admin

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Date: Jan 2, 2021

Location: Mountain View, CA, US

Company: NTT DATA Services

Req ID: 108257 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Support Admin to join our team in Mountain View, California (US-CA), United States (US).


Day to Day Job Duties:

  • Support users/resolve issues on phone, email and walk-ins, redirect calls to appropriate groups as needed. Provide desk side support as required at various locations on the center
  • Installation of systems, software and hardware components, not limited to memory, hard drives, etc
  • Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal
  • Resolve hardware components issues not limited to: hard drive, memory, motherboard, cards, monitors and other items, identifying failures, providing solutions
  • Configure accounts, and reconcile as necessary
  • Participate in annual security audits, acknowledge understanding of organization specific policies. Configure systems per appropriate security plans


Required Qualifications:

  • Bachelor’s Degree in Computer Science or related field or equivalent years of experience
  • 4-6 years of experience in support of Windows Desktop systems in both Active Directory and stand-alone environments
  • Retain CompTIA Security+ and Industry recognized OS certification, to obtain Army Certified System Administrator status as needed
  • US citizen with the ability to obtain an Interim Secret Clearance


Desired Skills:

  • Operating system and networking security knowledge
  • Good troubleshooting and excellent customer support skills
  • Good written and verbal communication skills
  • Experience with Backups, PKI and Disk Encryption, Disk imaging, RAID
  • Experience supporting a research, Engineering and/or Government environment


Physical Requirements:
Mobility to work in a typical office setting, use standard office equipment including a computer and keyboard; vision to read printed materials, correspondence and a computer screen; strength and mobility for racking equipment, standing, walking, sitting, stooping, kneeling, crouching, crawling, reaching, retrieving, climbing and working in confined and/or awkward spaces.  Light lifting at times < 50 lbs


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: System Administrator, Consulting, Administrative Assistant, Computer Science, Cloud, Technology, Administrative