Windows Support Admin
Apply now »Date: Jan 2, 2021
Location: Mountain View, CA, US
Company: NTT DATA Services
Req ID: 108257
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Windows Support Admin to join our team in Mountain View, California (US-CA), United States (US).
Day to Day Job Duties:
- Support users/resolve issues on phone, email and walk-ins, redirect calls to appropriate groups as needed. Provide desk side support as required at various locations on the center
- Installation of systems, software and hardware components, not limited to memory, hard drives, etc
- Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal
- Resolve hardware components issues not limited to: hard drive, memory, motherboard, cards, monitors and other items, identifying failures, providing solutions
- Configure accounts, and reconcile as necessary
- Participate in annual security audits, acknowledge understanding of organization specific policies. Configure systems per appropriate security plans
Required Qualifications:
- Bachelor’s Degree in Computer Science or related field or equivalent years of experience
- 4-6 years of experience in support of Windows Desktop systems in both Active Directory and stand-alone environments
- Retain CompTIA Security+ and Industry recognized OS certification, to obtain Army Certified System Administrator status as needed
- US citizen with the ability to obtain an Interim Secret Clearance
Desired Skills:
- Operating system and networking security knowledge
- Good troubleshooting and excellent customer support skills
- Good written and verbal communication skills
- Experience with Backups, PKI and Disk Encryption, Disk imaging, RAID
- Experience supporting a research, Engineering and/or Government environment
Physical Requirements:
Mobility to work in a typical office setting, use standard office equipment including a computer and keyboard; vision to read printed materials, correspondence and a computer screen; strength and mobility for racking equipment, standing, walking, sitting, stooping, kneeling, crouching, crawling, reaching, retrieving, climbing and working in confined and/or awkward spaces. Light lifting at times < 50 lbs
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
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System Administrator, Consulting, Administrative Assistant, Computer Science, Cloud, Technology, Administrative