Share this Job

Date: Mar 29, 2018

Location: Chennai, TN, IN

Company: NTT DATA Services

Req ID: 7165 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Voice SME to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).



Interprets generally defined practices and methods. - Recognizes and acts on inconsistencies in data or results and escalates unusual problems. Identifies issues beyond stated situation. Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. Regularly exercises discretion and independent judgment on business matters. Involved with local or business specific engagement initiatives in support of broader programs.

Voice Integration Engineer-CCIE-Voice

Person on this position will be responsible for Voice Integration support for a large portfolio of voice products with main focus on Cisco CUCM environment. Selected person will join the Global Voice Integration team. The team cover project-related activities and work closely with various teams to deliver a professional project implementation service offering to a diverse client globally. 

Key Responsibilities: 

Manage implementation, overseeing build, validation and closure phases for various projects

Plan implementation tasks, including change management and communication,Manage vendor interaction and activities,Validate installed solution against design record,Coordinate testing of installed solution with customer environment,Monitor day 1 activities and troubleshoot new product deployment,Direct liaison with other development and support teams locally and globally,Provide technical expertise during audits,Work with global teams on global standards and configuration to build “Best In Class” standards


Experience in managing enterprise-scale voice deployments on a variety of platforms,Familiarity with a heavily controls-focused environment highly desirable, Experience in customer support in a time-critical environment solving time critical production issues and problems,Networking experience (CCNP level),Knowledge of Cisco CUCM hardware/software up to  CUCM 10.x releases (CCIE level),Knowledge of trunking, including ISDN and SIP-based services, Experience in a financial services environment is highly desirable but not essential, Strong communication, organization and planning skills, Ability to react to a dynamic environment, Strong problem-solving skills and analytical approach, Strong team-player and collaborator,Fluent English written and spoken

Development Value:

Exposure to various resolver teams throughout the EMEA, ASPAC, LATAM, NA regions.

Opportunity to increase knowledge across voice products by participating in modular training 


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Job Segment: Cisco, Consulting, Cloud, Testing, Change Management, Technology, Management