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Healthcare Strategy and Innovation Lead

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Date: Jun 4, 2021

Location: Nashville, TN, US

Company: NTT DATA Services

Req ID: 110499 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Healthcare Strategy and Innovation Lead to join our team in Nashville, Tennessee (US-TN), United States (US).

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Healthcare Strategy and Innovation Lead to join our team in Nashville, Tennessee (US-TN), United States (US).

At NTT DATA Services, our healthcare consulting organization has a proven track record of delivering high-impact business results for clients. We work directly with healthcare executives as they look to transform their organizations and improve the healthcare experience. In order to help these leaders solve some of their most interesting and difficult challenges, we bring together our passionate, multi-disciplinary team into our healthcare innovation center. Our healthcare innovation center represents one of our most significant investments.

We combine design thinking methods with digital transformation expertise in healthcare to help our clients turn their challenges and ambitions into an actionable vision. We believe the best strategists are those who obsess over the creation of business value for our customers, but they do so in a way that amplifies and inspires our human-centered approach. Our engagements range from strategic advisory to large-scale transformations.

NTT DATA is seeking a dynamic Healthcare Digital Transformation & Innovation Leader to grow our healthcare consulting practice:

The Healthcare industry is being disrupted by new digital-first technologies and business models (HealthTech), and we are at the heart of this massive industry transformation. We provide state-of-the-art digital technology and transformation expertise. The Digital Transformation & Innovation lead responsible for strategic digital advisory to our clients and subsequently taking the ownership for the delivery and execution of digital transformation initiatives – including one of the most important digital transformation initiatives – the Healthcare Digital Front Door.

Responsibilities Would Include

  • Strategic Executive Relations: Work with the largest healthcare organizations who rely on NTT DATA Services as their trusted advisor to help them successfully execute their digital transformation
  • Digital Transformation Roadmaps: Help customers translate their business objectives into digital strategies
  • Digital Transformation Expertise: Apply digital transformation expertise and consulting/execution management skills to help healthcare leaders from strategy to execution
  • Health Journey and Customer Experience: Find new and innovative ways to meet the needs of healthcare customers and stakeholders; develop solutions that transform the healthcare experience; provide convenient, personalized and integrated access to health care support and services – enabling both physical and virtual interactions.

By collaborating closely with business, outside thought leaders, and commercial partners, the Healthcare digital transformation and innovation lead will turn strategy and ideas into disruptive and transformational capabilities and products. The focus will be both highly visible and highly impactful for the clients we serve. The primary focus will be on early innovation, design principles of market and customer research, human centered design, and prototyping/learning. The secondary focus will be on building and/or integrating solutions with partners in internal and external ecosystems into a common experience. Excellent organizational navigational, communication and facilitator skills will be needed to drive a culture of innovation and execution. Expertise will be needed the following areas: design thinking, technical design, data and advanced analytics, technology trends, business landscaping and market analysis, and awareness of regulatory standards and policies.

  • Combine empathy, creative instinct and business savvy to challenge the assumptions our customers have made about the best ways to extract value from their ecosystems
  • Work directly with customer executives and key decision makers to shape the future of their businesses, powered by advanced technologies
  • Collaborate with cross-functional teams of researchers, designers, and product experts to design and conduct innovation engagements
  • Champion a human-centered, entrepreneurial approach to strategic healthcare transformation with our customers and partners
  • Anticipate the key decisions and change levers needed to make progress, and create the organizational alignment and momentum towards a vision
  • Create original content, frameworks, concepts, and visions to design and shape critical conversations with customers
  • Develop a comprehensive understanding of how cloud platforms can create transformative value in healthcare
  • Continually monitor and share emergent, disruptive trends in the broader Healthcare spaces.

Basic Qualifications

  • Minimum of 15 years of experience in the Healthcare industry, preferably provider-based, serving clients in an innovation and strategy consulting capacity
  • Minimum of 15 years of experience interfacing with business, IT, and technology stakeholders to create market facing, value differentiating business model innovations by applying existing and emerging technology solutions
  • Ability to travel as needed (up to 50%)
  • BA or BS required but an Advanced Degree (e.g., MBA, MPA, MHA, MS) is preferred

Preferred Qualifications

  • Entrepreneurial / Intrapreneurial attitude with Focus on emerging and new technologies in healthcare and other sectors
  • Executive presence, broad-thinking and articulate with the ability to navigate through ambiguity to identify key value drivers and business models in order to develop strategic insights
  • Experience in recognizing the impact of technical / digital approaches can have on strategic business decisions
  • Familiar with strategies and industry standards on data acquisition, agreements, warehousing, analytics, machine learning, and AI
  • Demonstrated understanding of business constraints and an ability to independently develop and convey highly complex strategic concepts in a concise and consumable manner for various audiences
  • Business acumen with knowledge of strategy, business model design, design thinking, and experimentation/ agile organizations and a successful track record of engaging senior executives and leading complex high-stakes projects & teams
  • Experience with the advanced technology platforms from a business/customer user perspective. Knowledge of the key features and components of cloud capabilities will be an advantage here as well as the knowledge of common patient-facing technologies in Healthcare


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Nashville

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