SCA Technical Writer I

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Date: Apr 16, 2024

Location: Nashville, TN, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a [[Technical Writer]] to join our team in Nashville, Tennessee (US-TN), United States (US).

Technical Writer (Senior)

Essential Functions:

  • Develops, writes, and edits material for customer deliverables and documents. Examples of products include, but are not limited to reports, manuals, proposals, instructional material, and hardware/software documentation
  • Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Reviews grammar and syntax of deliverables prepared by engineers/analysts and provide support by assisting in rewriters
  • Responsible for accuracy and look of documentation or technical publications
  • Reporting – Knowledge against performance
  • Review knowledge to archive, update, and or create new articles



  • Bachelor's degree in English, journalism, or a related field


Must-Have Experience:

  • 5+ years of relevant experience in technical writing with
  • At least two years of experience with IT documentation
  • 2+ years experience with ServiceNow in the knowledge module 


Preferred Skills:

  • Microsoft Certifications such as Microsoft Office Specialist or MOS 365 Apps
  • ITILv4
  • HDI- Knowledge Management


Work Authorization Status:

Must be legal United States citizens or legal permanent residents (i.e. “Green Card holders”)




Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $40k to $60k. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.



About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Nashville

Job Segment: Technical Writer, Cloud, Consulting, Application Developer, Technology

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