SRE Consultant

Req ID: 363835 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SRE Consultant to join our team in New Jersey (US-NJ), United States (US).

Site Reliability Engineering Consultant – New Jersey, Hybrid (2 days/wk)

The Site Reliability Engineering Consultant, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.

This role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.

The role…

• • requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function.
  • applies in-depth understanding of the business impact of technical contributions.
  • is accountable for delivery of a full range of end-to-end projects.
  • requires excellent communication skills required to negotiate internally.
  • involves short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Demonstrate an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications.
• Ability to operate in a global environment with on-/near-/off-shore matrix reporting structures.
• Operate into a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies.
• Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
• Drive Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.

• Foster a culture that promotes transparency and innovation for increased team productivity.
• Coach members of the team and outside the immediate reporting line about the best practices and recognize anti-patterns that are quickly addressed.
• Implement the Agile Framework through one of its implementations like SCRUM or Kanban and ensure it integrates with overall organization processes.
• Avidly communicate progress and project status across the organization and ensure that stakeholders are managed appropriately throughout the execution period.

Required Skills:

• Relevant experience in a critical software development role with high business impact, ability to understand how software delivers business value
• Excellent engineering skills and senior architecture
• Excellent working knowledge of key computer science concepts (networking, operating systems, virtualization, containerization, etc.)
• Polyglot full-stack developer mentality and ability to pick up new languages and skills
• Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps
• Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks
• Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable
• Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
• Experience of delivering software using Agile delivery methodologies is a must (SCRUM/Kanban)
• Operational experience of using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable
• Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable
• Degree in computer science/mathematics/physics or related technical subject is desirable
• Experience of senior stakeholder management
• Consistently demonstrates clear and concise written and verbal communication skills

Qualifications:

• Bachelors degree in computer science/mathematics/physics or related technical subject
• 9+ years in a site reliability engineering related role with proven hands-on expertise and the capability to demonstrate technical proficiency in the following:
• Programming (Java, Python, or equivalent)
• Containerization
• Kubernetes
• GitOps
• High Availability Systems
• Infrastructure as a code
• Configuration Management
• Observability (tools and implementation)
• Hyperscale Systems
• Middleware configuration

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $125,088-$156,360. This range reflects the minimum and maximum target compensation for the position in the New Jersey area. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.  This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.