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System Administrator (Public Trust)

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Date: Jun 9, 2021

Location: Newport News, VA, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


Req ID: 123050

The System Administrator for Huntington Ingalls is located in Newport News, VA and will require daily onsite presence.  This position will provide tier I and II Service Desk/System Administrative support for the HII-NNS Apprentice School.  Candidate should be a "self-starter" with the ability to work independently with little to no oversight. The ability to research problems to develop, present, and implement full solutions after appropriate approval is imperative to the success of this project. The ability to work in a mixed stakeholder environment while maintaining fidelity of information is also required. Exceptional attention to detail and overall organizational abilities are crucial to the success of the project.


Responsibilities will include, but are not limited to:

  • Provide Tier I and II administrative systems support for the customer.
  • Provide support for Amazon Web Services (AWS) Work Spaces
  • Provide support for O365 and the Azure Active Directory
  • Implement and maintain all aspects of the Service Desk and Service Desk process
  • Work with onsite in support of the desktop and laptop systems.
  • Work with a service desk ticketing system to log problems and requests.
  • Troubleshoot desktop and laptop outages.
  • Provide escalation support for all major issues
  • Troubleshoot printer system issues
  • Troubleshoot physical as well as virtual software issues.
  • Troubleshoot AWS/Azure connectivity issues
  • Maintain and build AWS/Azure images and Work Spaces
  • Maintain Microsoft O365
  • Maintain up to date desktop and laptop hardware and software inventory.
  • Maintain configuration library of all printers and peripherals.
  • Assist with the troubleshooting of Active Directory infrastructures with multiple forests and domains.


Basic Qualifications:

  • Currently active Public Trust security clearance.
  • Minimum of 5 years of IT service desk/desktop support experience


Preferred Qualifications:

  • Bachelor’s degree in a relevant field.
  • Currently active Secret clearance.
  • Experience with network infrastructure to include wiring closets, category 5e/6 UTP and fiber optic cabling.
  • Experience with AWS/Azure Work Spaces
  • Experience with Office O365
  • Experience with printers, scanners and multifunction devices.
  • Experience with Microsoft Server 2012R2
  • Experience with Microsoft Office Suite 2010/2013/2016

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Hampton Roads

Job Segment: System Administrator, Consulting, Administrative Assistant, Cloud, Technical Support, Technology, Administrative