BPO Customer Care Collections Associate

• Resolves more 
complex client 
situations by applying 
demonstrated 
knowledge and 
skills generally 
acquired through job 
experience.
• Ensures accurate 
and timely 
completion of 
transactions to meet 
or exceed client 
SLAs
Typically requires 1-
2 years relevant 
experience
• Demonstrated 
computer skills.
• Solid 
communication 
skills.
• Solid customer 
service skills.
• Demonstrated 
attention to detail, 
time management 
and organizational 
skills