Capacity & Performance Management Engineer

Req ID: 375506 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Capacity & Performance Management Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role Summary:

The Capacity & Performance Management Engineer is responsible for analyzing, forecasting, and optimizing infrastructure capacity and performance across server, virtualization, and container platforms. The role ensures system availability, supports incident resolution, and drives proactive performance improvements through data‑driven insights and automation.

Key Responsibilities

• Capacity Trend Analysis — Direct and support monitoring of performance trends to plan for future capacity growth across the environment.
• Capacity Forecasting — Produce capacity forecasts using business unit inputs, measured utilization, and plan‑to‑actual tracking.
• Performance Data Analysis — Develop programs and processes to analyze performance data for root cause identification and capacity optimization.
• Performance Monitoring Solutions — Design and implement procedures for capacity management and performance monitoring of assigned components.
• Reporting & Visualization — Create and publish workload, statistical, and exception reports to identify anomalies and maintain performance baselines.
• Incident Support — Provide analytical support to expedite incident resolution and participate in production support calls.
• Root Cause Investigation — Assist in identifying underlying issues impacting performance or capacity.
• Server & Virtualization Troubleshooting — Troubleshoot Linux, Windows, and ESX servers and recommend resolution options.
• Infrastructure Performance Analysis — Analyze performance and capacity issues across infrastructure systems to ensure compliance and stability.
• Business Continuity Support — Provide analysis to ensure system availability and continuity.
• Shift Support — Participate in shift rotations during peak seasons.

Must‑Have Skills

• Server Performance Analysis — Strong understanding of server performance metrics and tuning.
• VMware Administration — Hands‑on experience with VMware ESX/ESXi environments.
• OpenShift Knowledge — Familiarity with container platforms and performance considerations.
• Monitoring Tools — Experience with Grafana/Telegraf or equivalent tools (e.g., BMC).
• Root Cause Analysis — Ability to identify and resolve performance bottlenecks.
• Incident Management — Strong troubleshooting and analytical skills.
• Reporting & Visualization — Ability to create meaningful performance dashboards and reports.
• Communication & Articulation — Clear verbal communication and ability to articulate technical findings.
• Project Management — Ability to manage tasks, timelines, and cross‑team coordination.

Good‑to‑Have Skills

• Automation Scripting — Bash, Python, or PowerShell for performance data automation.
• Cloud Capacity Concepts — Understanding of cloud‑native capacity and performance models.
• ITIL Processes — Familiarity with incident, problem, and change management.

Experience

• 5–8 years of relevant experience in capacity management, performance engineering, or infrastructure operations.

Education

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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