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Date: Jul 19, 2018

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 20074 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Help Desk Associate  to join our team in Noida , UP, iNDIA.

 

 

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.

-ypically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

-Shift: Rotational shift. Qualification: Graduate with minimum 12 months experience in a technical support role

-basic MS troubleshooting.

-Basic computer knowledge.

-Basic TS on networking.

-Basic technical skills for trobleshooting on issues related to computers.

Requirements :

- Atleast 12 Months of experience on the current role.

- Good Communication Skills.

- rotational shift.

- Basic Technical TS skills.

This is a full-time salaried position with a group company within NTT DATA.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.


Job Segment: Help Desk, Information Technology, Technical Support, Technology