IT Associate Director

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Associate Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
•    Manages the hiring, staffing and maintaining of a diverse and effective workforce.
•    Responsible for career development/planning, performance and pay discussions of team members.
•    Responsible for the delivery of service commitments to customers and towards NTT financial commitments (organization responsibilities are detailed in the following bullets):
•    Ensures that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model.
•    Coordinates the activities of technical solution team members to meet contract obligations.
•    Provides complex metrics and reporting support to all relevant stakeholders.
•    Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement.
•    Identifies opportunities for growth and innovation.
•    Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the customer experience.
•    Accountable for the day-to-day operations of an area managing processes, programs and/or initiatives.
-    Manages a staff of professional level team members or manages a team through lower-level supervisors.
-    Defines roles and responsibilities.
-    Contributes to standards around which others will operate.
-    Establishes and influences operating policies.
-    Plans for an area’s future needs and operations.
•    Leads program execution.
•    Contributes to policy/ program development.
•    Work is guided by general policies and management guidance.
-    Independently determines approach to managing daily operations.
-    Sets performance expectations.
-    Selects, leads, counsels and motivates teams.
•    Interprets and executes policies that directly affect work activities.
-    Develops and communicates plans/ objectives to others.
•    May contribute to functional strategy within location.
•    Strong priority setting skills to provide leadership and direction to team.
•    Ability to communicate clearly at all organizational levels.
•    Ability to multi-task in a dynamic environment.
•    Ability to lead cross-functional delivery teams.
•    Demonstrates attentiveness to quality and productivity.
•    Experienced analytical, problem solving, negotiation and organizational skills.
•    Strong ability to motivate, direct and lead others.
•    Demonstrated ability to successfully manage and lead third party relationships.
•    Ability to manage delivery costs to plan.
•    Knowledge in MEM\SCCM\Application packaging and Delivery preferred. 

Qualification

Graduate\Post Graduate Degree
15+ years of experience
Knowlege on ITIL V4 and service delivery

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.