L3 IBM BigFix & Qualys Administrator

Req ID: 342061 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 IBM BigFix & Qualys Administrator to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Key Responsibilities

IBM BigFix Management:

• Manage and maintain the entire IBM BigFix infrastructure, including servers, relays, and clients across Windows and Linux environments.
• Design, develop, and deploy automation scripts (e.g., PowerShell, Shell scripting, Python) and custom Fixlers to streamline patch management and software distribution.
• Monitor patch deployments, compliance status, and endpoint health using the BigFix console and Web Reports.
• Perform advanced troubleshooting and root cause analysis (RCA) for complex patching, deployment, or agent-related issues.
• Implement and manage security policies and configurations across all managed endpoints. 

Qualys Management:

• Administer and configure the Qualys vulnerability management platform, including defining scanning policies and managing asset groups.
• Coordinate and execute regular vulnerability assessments and scans of the IT infrastructure.
• Analyze vulnerability data from Qualys scans, prioritize remediation efforts based on risk, and generate detailed reports for management and compliance audits.
• Collaborate with the Security team to align Qualys detections with available patches and remediation actions within BigFix. 

General & L3 Support:

• Integrate BigFix and Qualys with other IT systems, such as ServiceNow (ITSM platform), SIEM solutions, and monitoring tools, to ensure seamless operations.
• Serve as a subject matter expert (SME) for all BigFix and Qualys related issues, providing L3/L4 support and mentorship to junior administrators.
• Plan and manage system upgrades, architecture changes, and disaster recovery strategies for both platforms.
• Ensure all processes and systems comply with enterprise security protocols and regulatory requirements (e.g., PCI, HIPAA).
• Maintain comprehensive documentation for system architecture, operational standards, and troubleshooting procedures. 

Required Qualifications and Skills

• Experience: 7+ years of experience in endpoint management and vulnerability management, with a strong focus on IBM BigFix and Qualys.
• Technical Skills:
• Expert proficiency in IBM BigFix/Endpoint Management platform operations, architecture, and advanced relevance language scripting.
• Strong working knowledge of the Qualys vulnerability management suite (VMDR).
• Expertise in Windows/Linux/Unix operating systems and command-line interfaces.
• Proficiency in scripting languages (PowerShell, Python, Shell scripting) for automation.
• Familiarity with networking concepts, security best practices, and ITIL processes.
• Soft Skills:
• Strong analytical and problem-solving skills, with a focus on advanced troubleshooting and RCA.
• Excellent communication skills to collaborate with cross-functional teams and report to stakeholders.
• Attention to detail and the ability to manage complex, large-scale IT environments.
• Education/Certifications (Preferred):
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Relevant certifications such as IBM Certified Deployment Professional - BigFix, Qualys certifications, CompTIA Security+, or ITIL. 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.