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Network Support Analyst

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Date: Jun 17, 2022

Location: Noida, UP, IN

Company: NTT DATA Services

Req ID: 174921 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Responsibilities:
- Interact with a large variety of clients to provide network technical support for complex network related incidents, changes and projects.
- Gather requirements, analyze technical networking issues and the develop options and recommendations.
- Plan, design, install, and maintain wireless, local and wide area networks, load balancers including the recommendation of system software and hardware.
- Research, analyze, plan, and develop hardware and software requirements.
- Coordinate, install, and maintain appropriate systems software and hardware.



- 3-5 years of hands on network design/support with Cisco products.

- Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines

- Full understanding of WAN/LAN/Wireless/ SDWAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.

- Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network

- Advanced knowledge and troubleshooting skills to support wireless, SDWAN infrastructures.

- Advanced skills in gathering requirements and designing/implementing/supporting network solutions

- Advanced skills and knowledge and adherence to Change Management processes

- Excellent communication skills, both written and oral

- Strong customer service skills; interfaces with customers, end users, partners and associates

- Additionally, the candidate must work well within a team, and adapt easily to change.

- Good troubleshooting skills

- Customer facing skills


Mandatory Skills:

-Bachelor’s Degree

-CCNP certification

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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