Systems Engineering Advisor - Software Deployment & BigFix Endpoint Management-IND

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Engineering Advisor - Software Deployment & BigFix Endpoint Management-IND to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Software Deployment & Application Lifecycle Management

• Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules.
• Package, test, and deploy enterprise applications in MSI, MSIX, EXE, and script-based formats through BigFix deployment tasks and Fixlets.
• Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation.
• Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise.
• Develop and maintain BigFix Baselines for bundled application deployments and coordinated software rollouts.
• Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts.
• Coordinate application deployments with change management processes, ensuring all deployments follow approved CAB procedures.
• Perform pre- and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints.
• Support emergency software deployments and out-of-band distribution requests within defined SLA windows.
• Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages.
• Manage software uninstallation, version upgrades, and rollback procedures through BigFix automated tasks.
• Track and report software deployment success rates, failure analysis, and remediation actions through BigFix WebUI dashboards.

HCL BigFix Platform Administration

• Administer and manage BigFix infrastructure including Root Server, Relay Servers, DSA configurations, and WebUI components.
• Monitor BigFix Relay hierarchy health, replication status, and bandwidth optimization across distributed enterprise sites.
• Manage BigFix client health across the endpoint fleet, ensuring full visibility and agent connectivity for all managed devices.
• Develop custom BigFix Fixlets, Tasks, Baselines, and Analyses using BigFix Relevance Language (BRL) and Action Script.
• Use BigFix Relevance Language to build advanced custom queries for software inventory, deployment targeting, and compliance validation.
• Configure and manage BigFix Software Distribution content, including custom site creation, package uploads, and content synchronization.
• Leverage BigFix Inventory for software asset tracking, license reconciliation, and unauthorized software detection.
• Integrate BigFix with ServiceNow for automated deployment request intake, status updates, and ticket closure workflows.
• Manage BigFix REST API for reporting automation, deployment orchestration, and integration with external platforms.
• Perform BigFix platform upgrades, relay updates, and routine maintenance activities to ensure platform stability.
• Generate custom deployment reports and compliance dashboards using BigFix WebUI, REST API, and SQL-based queries against the BigFix database.

Application Packaging Support

• Collaborate with application packaging teams to validate MSI/MSIX packages meet BigFix deployment standards before production rollout.
• Assist in troubleshooting application packaging issues — MSI transforms, silent install switches, and registry configurations.
• Develop and maintain PSADT and PowerShell-based wrapper scripts for complex application deployments via BigFix.
• Test application deployments across Windows 10/11 reference environments prior to enterprise-wide rollout.
• Maintain deployment documentation including installation guides, known issues, and rollback procedures for all managed applications.

Scripting & Automation

• Develop advanced PowerShell, VBScript, and Batch scripts for deployment automation, pre/post-installation tasks, and endpoint configuration.
• Create BigFix Action Scripts for remote automated software installations, registry modifications, and configuration changes.
• Build automation routines to handle repetitive deployment tasks, improving deployment speed and reducing manual intervention.
• Develop BigFix REST API integrations to automate deployment reporting, compliance tracking, and ITSM ticket management.
• Maintain a library of tested deployment scripts, BigFix packages, and automation runbooks for reuse across the team.

Patch & Compliance Integration

• Coordinate software deployment activities with patch management cycles to ensure aligned maintenance windows and minimal endpoint disruption.
• Support BigFix Patch operations where software deployments intersect with OS and third-party patch remediation.
• Ensure all deployed software meets organizational security and compliance standards, working with security teams on software allowlisting and policy enforcement.
• Use BigFix Comply to validate endpoint compliance post-deployment and identify configuration drift introduced by new software.

Secondary Platform Support

• Working knowledge of SCCM / Microsoft Intune for hybrid software deployment scenarios where BigFix coexists with Microsoft tooling.
• Support application deployment troubleshooting in co-managed environments spanning BigFix and Intune/SCCM.
• Provide guidance on software deployment strategy for endpoints outside the primary BigFix management scope.

Collaboration & Service Excellence

• Act as L2/L3 escalation point for complex software deployment failures and BigFix platform issues.
• Collaborate with infrastructure, security, application, and service desk teams to drive cross-functional deployment initiatives.
• Contribute to knowledge base articles, deployment SOPs, and runbooks to improve team capability and reduce repeat incidents.
• Participate in problem management activities to identify recurring deployment failures and drive permanent fixes.
• Mentor junior engineers on BigFix platform operations and software deployment best practices.
• Support audit readiness by providing deployment evidence, compliance reports, and software inventory data to internal and external auditors.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.