Systems Engineering Advisor

We are seeking a skilled Application Packager to join NTT DATA's India EPM delivery team. This mid-senior role involves independently managing complex packaging projects — handling difficult repackages, compatibility remediation, scripted deployments, and advanced Intune/SCCM integration — for large global enterprise clients. The packager will serve as a key technical contributor on the India packaging team, handling L2/L3 packaging requests, driving quality standards, and contributing to platform and tooling improvements.
KEY RESPONSIBILITIES
Advanced Application Packaging•    Handle complex application repackaging scenarios including multi-component installers, 32/64-bit dual packages, per-user vs per-machine conflicts, and custom action remediation.
•    Develop and maintain MSI packages from source using WiX Toolset or InstallShield IDE for applications without vendor installers.
•    Apply Package Support Framework (PSF) fixups for MSIX compatibility including working directory, file redirection, and registry virtualisation fixes.
•    Package and sequence App-V virtual applications including connection group configuration and dynamic composition.
•    Design and implement Intune Win32 deployment strategies including staged rollouts, dependency chains, and supersedence workflows.
•    Develop custom PowerShell pre-install, post-install, and detection scripts for complex packaging requirements.
Compatibility & Remediation
•    Analyse and resolve application compatibility issues including DPI awareness, UAC elevation, write virtualisation, and Windows 10/11 API compatibility.
•    Apply and test compatibility shims using Microsoft Application Compatibility Toolkit (ACT) or PSF.
•    Identify and remediate packaging issues causing deployment failures — custom actions, hardcoded paths, registry ACLs, and service configurations.
•    Collaborate with application owners and vendors to obtain silent install parameters and resolve licensing or activation issues.
•    Assess applications for MSIX packaging suitability and document conversion feasibility with recommended approach.
Deployment Integration & Automation
•    Build SCCM application models with complex detection methods, global conditions, requirement rules, and multi-deployment-type configurations.
•    Develop PowerShell automation scripts for batch packaging operations, package validation, and SCCM/Intune inventory reporting.
•    Integrate packaging workflows with software delivery pipelines — scripted uploads to Intune via Graph API, SCCM package import automation.
•    Support Azure DevOps or CI/CD pipeline integration for automated package build and test workflows.
•    Develop and maintain packaging test scripts for regression automation on golden image environments.
Quality & Governance
•    Define and enforce packaging standards, quality checklists, and peer review processes for the India packaging team.
•    Conduct technical review of packages produced by junior packagers and provide structured feedback.
•    Maintain and improve the packaging knowledge base, SOPs, and runbooks.
•    Contribute to SLA governance by tracking packaging queue metrics, turnaround times, and defect rates.
•    Participate in client delivery reviews and contribute packaging status updates and quality metrics.
REQUIRED SKILLS
•    Advanced MSI packaging — WiX Toolset, InstallShield, AdminStudio (expert-level repackaging and custom authoring)
•    MSIX packaging — Package Support Framework, MSIX Packaging Tool, advanced compatibility fix development
•    App-V sequencing — virtual application packaging, connection groups, dynamic configuration
•    Intune Win32 and SCCM deployment — advanced deployment type configuration, Graph API integration
•    PowerShell advanced scripting — detection scripts, pre/post-install automation, batch packaging operations
•    Application compatibility — ACT, shims, PSF fixups, UAC/DPI/virtualisation remediation
•    Windows internals — deep understanding of registry, file system, services, COM, WMI for packaging analysis
•    Log analysis and troubleshooting — MSI verbose logs, AppEnforce.log, CMTrace, Event Viewer, Procmon
PREFERRED QUALIFICATIONS
•    Experience with AdminStudio's Automated Application Converter for bulk MSI-to-MSIX migration
•    Azure DevOps or CI/CD pipeline experience for packaging automation
•    Flexera Software Vulnerability Manager or third-party patch management integration
•    Microsoft Certified: Endpoint Administrator (MD-102) or equivalent
MINIMUM EDUCATION
Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Equivalent senior enterprise packaging experience will be considered.