Systems Integration Analyst

Key Responsibilities:
•    Strong experience in managing enterprise Storage systems 
•    Configure, monitor, and maintain Dell, IBM Storage and NetApp Storage technologies
•    Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, IBM Storage and NetApp Storage
•    Perform storage provisioning, LUN creation, volume groups, and host mappings.
•    Monitor performance and system health via Storage management consoles and CLI tools.
•    Configure replication, snapshots, thin clones, and data reduction technologies.
•    Apply firmware updates, drive replacements, and hardware expansions.
•    Good understanding of RTO/RPO, disaster recovery, and data lifecycle management.
•    Troubleshoot storage issues related to performance, replication, and access control.
•    Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts.
•    Collaborate with virtualization, backup, and database teams to align storage with workload requirements.
•    Plan and execute disaster recovery simulations and data migration tasks.
•    Maintain accurate documentation of configurations, runbooks, and topology diagrams.
•    Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
•    Detail oriented, customer oriented, result delivery oriented, analytic thinking
•    Performs incident management and change management execution.
•    Creates and manages capacity and trending reports of system operations.
•    Good understanding on ITIL practices
•    Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy.
•    Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
•    Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements.