Systems Integration Specialist Advisor-Windows

Req ID: 337383 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Specialist Advisor-Windows to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Position Description

We are seeking an experienced, dedicated and flexible IT Infrastructure Specialist with extensive experience in Windows Server administration, virtualization technologies, cloud platforms, and enterprise support operations. Proven ability to lead teams, manage 24x7 shift operations, and collaborate with clients to drive service excellence and technical innovation.

The role is primarily focused on Windows OS patching, vulnerability management, and security hardening using AWS Systems Manager (SSM) and BatchPatch, while also handling broader AWS L2 operations and incident response. This position requires strong skills in Windows Server administration, AWS services, and cloud security compliance.

Core Competencies

• Windows Server (2008–2022) installation, configuration, tuning, and monitoring
• Microsoft Clustering
• VMware, Hyper-V, Azure, and AWS operations
• Active Directory, Print Server, and Certificate Management
• Remote troubleshooting using iDRAC and RDP
• Incident reduction planning and change management
• Disaster recovery and backup strategy implementation
• Asset management and audit compliance
• Monitoring tools for Wintel systems oversight
• Networking fundamentals and connectivity issue resolution

Leadership & Operational Excellence

• Lead and guide technical teams during critical issues
• Prepare and manage team shift rosters for 24x7 support
• Join client meetings to address and resolve operational challenges
• Collaborate with clients on service improvement programs and process optimization
• Implement standardized configurations for OS drives, memory, and CPU across environments
• Coordinate hardware/software installations, upgrades, and patching
• Document system events and prescribe solutions for downstream implications

Key Responsibilities

Windows OS Patching & Vulnerability Management

• Implement and maintain patch management strategies for Windows EC2 instances using AWS SSM Patch Manager and BatchPatch.
• Establish patch baselines, automate patch cycles, and ensure compliance with security standards.
• Remediate vulnerabilities identified by AWS Inspector, Security Hub, or third-party scanning tools.

Cloud L2 Operations (AWS)

• Provide L2 support for AWS Windows workloads including EC2, RDS (Windows-based), and hybrid integrations.
• Troubleshoot and resolve incidents, alerts, and service requests related to Windows servers in AWS.
• Monitor cloud infrastructure using CloudWatch, CloudTrail, and third-party monitoring tools.
• Perform operational tasks such as instance resizing, EBS volume management, snapshots, and backup restores.
• Support Active Directory, DNS, and Group Policy services integrated with AWS.
• Participate in on-call rotation to handle production issues and escalations.

Automation & Optimization

• Create and maintain SSM Automation Documents (Runbooks) for recurring OS and operational tasks.
• Automate workflows with PowerShell, Python, AWS CLI, and IaC tools (CloudFormation/Terraform).
• Identify opportunities to improve efficiency in patching, monitoring, and system recovery.

Security & Compliance

• Apply Windows hardening best practices to reduce attack surface.
• Ensure patch and vulnerability management processes align with internal and regulatory requirements.
• Support compliance audits and reporting by generating SSM compliance reports.
• Assist with incident response during security events affecting Windows workloads.

Collaboration & Documentation

• Work closely with Cloud, Security, and Network teams on cross-functional projects.
• Maintain detailed documentation for patching runbooks, incident workflows, and AWS operational procedures.
• Contribute to knowledge base articles for junior staff/team members.

Required Qualifications

• Education & Experience
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Windows Server administration.
• AWS Cloud administration (L2 level).
• Technical Skills
• Strong knowledge of Windows Server (2012/2016/2019/2022) in AWS Cloud.
• Hands-on with AWS Systems Manager (SSM) Patch Manager & Automation.
• Proficiency with BatchPatch for patching workflows.
• Familiarity with AWS core services: EC2, S3, VPC, IAM, CloudWatch, CloudTrail, Security Hub, Inspector.
• Proficiency in scripting (PowerShell, Python, AWS CLI).
• Knowledge of Active Directory, DNS, DHCP, and hybrid cloud AD integration.
• Soft Skills
• Excellent troubleshooting and analytical skills.
• Strong communication and documentation abilities.
• Ability to work independently and in a global support team.

Preferred Qualifications

• AWS Certified SysOps Administrator or equivalent.
• Exposure to Terraform/CloudFormation for Windows deployments.
• Knowledge of DevSecOps practices (patching integration with CI/CD).
• Experience with ITIL (Incident, Change, Problem management).

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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