Workforce Planning Level 2 Fulfillment Solution Partner

Req ID: 323235 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies.  Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success.  The ideal candidate will have experience in Workforce Planning or a related field.  Those who are motivated and have a sense of ownership will be successful.

Responsibilities

• Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects.
• Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks.
• Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues.
• Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand.
• Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval.
• Interacts with employees to explain projects and setting/managing on role, technology and domain.
• Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities.
• Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates.
• Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.)
• Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results.

• Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings.
• Escalates any concerns to FSP Practice Capability Lead as needed.

Required skills

• Minimum 4 years of Workforce Planning experience in IT/ITES
• Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)

Other Preferred Characteristics:

• Detail-oriented with the ability to work independently
• Highly skilled in MS Excel and pivot tables
• Prior experience in recruiting highly preferred
• Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality

• Basic project management skills a plus

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.